Hope K
25. heinäkuuta 2024
We were delightfully surprised at our experience at this hotel. Our handicap-accessible room was terrific.! There was enough room to move around in my wheelchair. The bed was the ideal height to transfer; not too high and not too soft. The bathroom was luxurious with a commode that was easy to transfer to with a raised seat making it easy for everyone needing some accommodation. There was a phone next to the commode, as well as an emergency pull cord, a very thoughtful addition. The sink had a long counter on either side with room for personal items. There was a lovely supply of toiletries. Along with the usual shampoo and conditioner, were body wash, luxury soap, and body lotion, all with the same gentle fragrance. There was also a nicely sized shower cap, which you don't find much anymore. The roll-in shower had a shower chair that could accommodate most weights and sizes and be moved to a convenient spot to reach the showerheads. Here is my one complaint. The controls for the shower were a little confusing, and not intuitive. We had to recruit one of the housekeepers to help us figure out how to use it. There were many dining options - the coffee shop, a buffet, an Italian restaurant, and a pricey steak house. We had most of our meals at the coffee shop. Breakfast was great with a very generous steak with my steak and eggs, both cooked just as I liked it. The breakfast burrito was so stuffed my hubby had trouble finishing it. Portions at the two places we tried were quite large, but except for the excellent breakfasts, the food was just okay. The Italian restaurant was far from authentic. We did not try the steak house though the menu had a wide selection, at some very fancy prices. Everyone from the valet to the blackjack dealers was friendly and helpful. Frankly, this hotel put fancy city hotels to shame, at half the price one would expect for such quality.
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