Winsome Inn

Great little motel easy access to the entrance. Check in was amazing friendly lady , great stay just passing to go to the border very clean rooms . Gas stations near by plus restaurants. Stayed 3 times now and hope to stay next year . Also great breakfast

Nice, quiet, older motel, clean and comfortable. Some updates. We stayed in 11 and parked right in front of our door. Small room, place to hang clothes, no blow dryer in room, had fridge and microwave. Very basic continental breakfast. Friendly staff made us welcome. No frills. Lighting not so good. Would come back.

I was trying to help out a young man and old friend while he is down on his luck and homeless by getting a room for the night. The receptionist was extremely rude and judgmental to myself who booked the room and to my friend staying there. If there were any other hotels in town I would have immediately left. I understand there were probably situations in the past with this particular population but geez, give the poor guy a chance. Like, you have my credit card.

VERY CLEAN, fairly up-to-date, lots of receptacles for charging items, good internet, microwave, mini-fridge, cool AC, decently comfy bed, quick walk to downtown, friendly hospitality, and did I mention CLEAN!!! :)

Went to Winsome Inn on Aug 11 ,2023 for a 3 night stay. We were given Room 26. We had friends traveling with us and they had a room in the next building. Let me start by saying we had stayed here in Aug of 2019 and I wrote a favorable review because we had a great experience then. Not this time!! When we went to bed we discovered a large indentation on the left side of the mattress. The coils were completely destroyed. Not wanting to bother the front office that late we just slept on one side. Mattress was so uncomfortable over all we did not sleep well. In addition to the mattress the air conditioner barely worked. The fan in the bathroom was extremely loud. I spoke to the owner about the situation the next morning. He offered us another room but the girl at the desk told him they were solidly booked! I asked him if he kept spare mattresses. He said he did not! We left it that he would contact us later if he had a room become available. We never heard from him! The next morning we were talking to the girls in the room next to us and they told us they were camping and got rained out so they came to the Winsome and asked if they could get a room for the night. The girl at the desk said of course we have plenty of rooms available!! WHAT!! We were told they were booked solidly. Thats when I knew this owner could care less when problems arise. We ****** it up and stayed there for the last night because our friends were there . I went into the office and saw the girl who first checked us in. She said the reason the mattress and the room was in such poor shape was because they had a long term renter in that room . Yet she knowingly rented it out. When I saw our cleaning lady I asked her if she noticed the mattress was caved in. She said yes . She said she notified the owner several times and he did nothing. Upon check out I again told them I was not pleased and very disappointed. Right before leaving I noticed the owner going into that room. I went over and told him my thoughts on his actions. The cleaners had just started cleaning the room and I noticed they had stripped the pillows. I was so disgusted to see yellow stains on the pillows that we had just been sleeping on. I told him that the pillows were disgusting and unsanitary. All he did was keep repeating I so sorry over and over. This motel is always full but please know it is only because they have a contract with a construction company who house their contractors there. They take up the majority of the rooms. This guy is making money and could care less when people complain about their room or stay. When I told him I was giving him a bad review??? You guessed it he replied" I SO SORRY!! " Our friends felt so bad for us. Their room was okay. However none of us will every patronize this establishment again. My advice? Go up to St. George and stay at the Granite town Motel. Clean and newly renovated. MY ADVICE TO THE OWNER...LEARN SOME CUSTOMER SERVICE SKILLS!

We stayed here for one night making our way home from Halifax to Ontario via the USA. We only met one staff member and she was wonderful to talk to. She had good recommendations for dinner and gave us helpful suggestions on crossing the border. The room was clean, the bed comfortable and the air conditioning worked well. The continental breakfast had lots of choices. We would definitely stay here again when our travels take us to St. Stephen’s.

Great place to stay. Clean and quiet. all the comforts we needed and a quiet air conditioner. Time Hortons is under a block away , and, if you want haute cuisine Superstore is across the street. Ganong Chocolate factory on main street - torus start at 9 am. Believe there may be an all night front desk. Will stay again

A very nice, cozy, room in a family run, non-chain motel. If you are looking for a place in the St Stephan area, this is it. Rooms were well furnished, very nice and clean, and away from traffic, hustle & bustle

The Inn is located on the main drag on your way to the US border. We were on a road trip & checked in late at night - the staff didn’t miss a beat- Ash was super friendly & efficient. The rooms were simple and clean. The beds were comfortable. You can park right in front of your room. The continental breakfast was standard with coffee, tea, toast, yogurt, boiled eggs, oatmeal & cereal. Lovely gardens & fun Adirondack chairs & ornamental lighthouse. Nothing fancy but if you’re looking for a clean & comfy place to stay on your journey- this is it.