Hotel le Mas Saint Joseph

I've stayed in some poor places, but I've never encountered a hotel owner as stingy and dishonest as this one. The photos are deceiving—clearly taken by a professional photographer—because nothing looks the same in reality. Everything is smaller, older, and the worst part is the manager's attitude, especially regarding accessibility. When a hotel has accessibility issues, honest owners are upfront about it, stating whether the rooms are accessible or if there is an elevator. After pointing this out, you'd expect them to address it, but not here. The owner insists that customers with accessibility needs must contact her directly to clarify. I told her she should include this information in the room descriptions, but she refuses. It's disrespectful, offensive, and downright repulsive. The rooms are okay in size and shape, albeit old but clean. However, the small details are where they really fail. The towels are tiny, thin, old, and practically disintegrating. Towels here never seem to leave circulation. The floor towel is a measly 40 cm square. The dining room napkins? A mere 10 cm square—can you believe it? I've never seen such stinginess. If you ask for an espresso, be prepared to pay extra for bland coffee! And when she offers eggs for breakfast, you'll get one—yes, just one egg. I've never encountered such pettiness. Regarding breakfast, the other reviews were spot on. You have to order in advance, and the atmosphere in the dining room is suffocating, with the manager trying to be polite but coming off as a complete witch instead. The pool exists, but don't bother with your swimsuit—it’s more like a big bathtub than a swimming pool. The location is fine, the indoor parking is convenient, the place is clean, and the price is reasonable. But some things are unforgivable, like the manager's attitude towards accessibility. I had to climb stairs on crutches because the rude manager refuses to mention on her website that there is no elevator. I've seen her responses to other complaints like, "Who are you? You weren't at my hotel. It's a mistake..." But it's no mistake. Her comments only further prove her disrespect for the customers she profits from, and it's truly a shame.

Fabulous stay . Thoroughly enjoyed a very relaxing time at this beautiful place run by the lovely Chantal.The hotel is beautiful with lovely pool and grounds ,which are immaculate.The room was very clean ,all facilities you may require and bed , Pillows were very comfortable.The location is quiet and peaceful and only a few minutes walk into St Remy centre ville....a very large supermarket ,boulangerie are only a minute away .Very handy ! Thank you Chantal.You have a wonderful place .We would highly recommend and certainly return if in St Remy in the future . Now off to Aix en Provence !!

Hotel situé à 700 mètres du centre de ST REMY; établissement de charme et de grand standing , parking privé , piscine , chambre confortable , petit déjeuné très correct . Accueil à la fois très professionnel et fort cordial . Tarifs en rapport avec le niveau de prestations et l'environnement (....... oui nous sommes à ST REMY DE PROVENCE !) .

Bella location a 10 minuti a piedi dal centro del paese. Camere molto piccole, molto pulite, ottima qualità del sonno. La proprietaria, sig.ra Chantal, molto gentile e attenta. Colazione con l'essenziale, ci é stato comunque chiesto se volevamo delle uova, con pane fresco e mini brioches; siamo stati osservati per tutta la colazione, cosa che mi ha messo un po' a disagio, ma credo sia stato fatto con buone intenzioni.

Abbiamo soggiornato una notte nella camera matrimoniale standard Veramente curata, pulita e comoda Lo spazio esterno molto bello. Tutto molto rilassante A pochi minuti a piedi dal centro del paese. Con parcheggio comodo e gratuito Sarei rimasta di più ☺️

Une honte cet hôtel la patronne en dessous de tout, je faisais un Trail le dimanche 25/02 et la veille j’ai signalé à la patronne que j’arriverai vers 11h/11h15 pour me doucher 5 minutes et partir , elle m’a répondu que ce n’était pas possible car il fallait rendre les chambres à 11h !!!!! Déjà très surpris de l’hospitalité de cette personne, elle me propose gentiment de prendre une nuit de plus ….pour 15 minutes , j’ai quand même tenté à 11h10 de monter dans la chambre mais elle était entrain de faire le ménage et avait enlevé les serviettes !!!! C’est pas comme si il y avait 15 chambres et comme par hasard elle commence par la mienne La couette qui était moins large que le lit…… Ma femme descend au petit déjeuner à 9h15 la limite était de 10h, il n’y avait plus rien à manger , le buffet était vide , la patronne a ramené un peu de charcuterie mais ce n’était pas avec envie et plus de café !!!! Je n’ai jamais vu ça, pourtant nous voyageons beaucoup et dans le monde entier , donc nous avons l’habitude des hôtels Après l’hôtel en lui même est pas mal.

This hotel is charming with a lovely pool and a pleasant ambience. The rooms are large and with a fridge but no kettle. There is a single pillow. The owner appears welcoming but, as we say in Scotland, ‘it’s her way or no way’! Don’t move a table a metre to be in the sun (despite there being no-one else there!), fruit is provided in a tiny bowl (which sometimes has to be asked for), not possible to have 2 (small) boiled eggs, one needs to confirm breakfast the previous evening and then is told where to sit despite the table not being set. Just unwelcoming and controlling. Chantal says ‘just ask if you need anything’ but it’s a regime she operates! I don’t think she realises how unfriendly her manner is as she asked us if we would come back! I just walked away with a smile! Quelle domage because the facilities are lovely. (We then moved to a similarly-priced hotel in Arles (La Muette) and the service was warm and friendly - such a contrast)!

We had a wonderful stay in Le Mas Saint Joseph in Saint Rémy. The owner, Mme Chantal, has built here a little paradise, cozy, calm, a great place to relax. We already miss being there ( and just left this morning) and promise to be back soon. A bientôt and thank you to Chantal.

We enjoyed our stay here. Chantelle is a helpful, responsive, proactive host. Parking is easy, breakfast is good, the pool is pleasant. The historic centre of town is a short walk away up a busy road. There is a nice restaurant, Le Moulin de Sophie, across the road nearby. We enjoyed the town, the Van Gogh walk, and visited the wonderful Carrieres des Lumieres, which is a scenic drive away.