Altapura Hôtel & Spa Val Thorens

Die Bewertung bei ********** entspricht absolut nicht der Realität. Eine Bewertung von 8,0 wäre ok. Der Service lässt im Hotels völlig zu wünschen übrig. Beim Frühstück wird man nicht nach einem Kaffee gefragt und beim Abendessen über den Tisch gezogen. Halbpension bedeutet hier du hast 3 Restaurants und 65€ Budget pro Person. Kommst aber bei jedem Essen deutlich darüber. Ein Aperol kostet bspw. 18€. Solche Preise existieren noch nicht mal in Zermatt. Im Bad riecht es nach Urin und die Zimmer sind an sich nicht sehr gepflegt. Auch der Wellness Bereich erinnert mehr an eins in die Jahre gekommenes Schwimmbad. Das Hotel ist absolut Nix zu zu empfehlen für den Preis. Eher ein 4 Sterne Hotel mit 8,0 Bewertung

Only arrived today but wanted to post this in case it could help some due to arrive that may wish to reconsider. So far the experience has been underwhelming despite the aesthetic appeal of the building and facilities. The room is only a Club room but sold as Mountain Views. I am not sure room 309 counts as the view is squeezed between protruding sides of the building. I asked to move and despite having 50 room changes due tomorrow (according to the ski shop) they said only option was a worse view away from the mountains and two floors down. They don’t care. The room is also unbearably warm and the air conditioning must be set centrally as despite being on lowest and maximum the room is too warm to sleep. We have tried the Italian (lunch) and Asian (dinner) restaurants so far. The Italian was average at best and the Asian bordered on inedible in terms of the Tuna in orange sauce and the bok Choi, with the other dishes remarkably average. The other surprise was ordering Ruinart champagne and being asked if ok to drink from wine glasses as they had run out of champagne glasses. Then they found some glasses but the champagne arrived at room temperature! A change to white wine didn’t help much as that arrived warm. The bus shuttle took 25 minutes to arrive to collect from the centre and it seems they only operate one bus. It’s quite a wait in minus 7 and the hotel is on the extremity of the village so an efficient shuttle is essential. Only positive so far has been the service at the ski shop for the rental equipment which was excellent.

Beautifull, friendly

Friendly and welcoming Hotel with great staff and amenities.Very enjoyable

Great hotel in Val Thorens Very nice hotel with all you need for a perfect ski holiday

L’hôtel par excellence pour profiter du ski et de ces vacances. Quel plaisir de retrouver ces visages familiers pour un service exceptionnel. Beaucoup de choix niveau restauration et superbe vu sur les pistes depuis ma chambre. Coup de coeur pour les restaurants. Petit déjeuner au top. les plats de l'Altayaki sont vraiment unique. J’y étais l'année dernière et l'année passée, et je vais certainement y retourner l'année prochaine.