Quality Suites St. Joseph

The desk staff didn’t know what they were doing. The person in charge of the breakfast area had to be asked to wipe off tables, trash was over flowing and surfaces weren’t clean. The hall floors hadn’t had deep cleaned and were filthy as was the elevator and the carpets were stained, showed wear and turned our socks black. There was black mold in the bathroom, no place to hang towels/hand towel and only one trash can. The freezer was almost solid with frost. It was not worth the money and we will mot recommend it to anyone.

The breakfast was good, and the room was fairly comfortable. The beds and pillows were both clean and soft, and the AC kept the room nice and cold. There were a few candy wrappers behind the nightstand though, and the drain in the sink didn't work right so the sink would fill up and take a long time to drain, unless you were willing to dip your fingers in nasty toothpaste water.

Frontdesk girl “tara” was very friendly and helpful during my stay at the motel . She made check-in easy and answered all my questions with smile.overall,she provided great customer service and made me feel welcome.her positive attitude stood out.

Not my choice This use to be a nice place in the past so we came back and it’s dirty, mold in the bathroom, no hot water, coffee just out of the kitchen cold. The toilet tank took too long to fill to flush. Saggy hall carpets. Terrible and will never stay there again.

Not a good experience. The entrance drive way is more of a collection of pot holes than asphalt which should have been a clue. Eggs run out during breakfast and food area was very dirty and the attendant was too busy on her phone to care. Message light was on in the room and front desk told me to just unplug the phone. The card swipe on the read door was damaged beyond repair. Pool was not working and overall housekeeping is not good. Front desk person does not enjoy his work and the level of customer service is very poor. Rooms are hard to get with the Chiefs starting training camp in town this week but avoid this hotel until there are new owners. The current owners have no pride in ownership.

The worst Quality Inn I have ever stayed in. The room was musty, the door lock needed fixing and the tv had only one channel. I was told nothing could be done until the next day until the manager was there and by that time I would be checked out. In addition the breakfast was cold.