Premier Inn Jersey St Helier (Bath Street)

We were very impressed with the facility. It was very clean and warm. The staff was very helpful in checking us in. Although we arrived an hour early, we were able to get into iur room with no hassle or extra fees. The lovation of the hotek was quite convenient as we were able to connect to major location seamlessly. We recommend

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Family room- double and 2 singles very comfy and clean. Working air conditioning. Room had hairdryer, tv, hangers, kettle tea & coffee, plenty of sockets, bath with over head shower, towels. Breakfast was hot and plenty of choice from full English, cereals, yogurts, toast, pastries and fruit, coffee machine Key card security which makes you feel very safe throughout the hotel. Lift and stairs to higher levels. Disappointed with a particular member of staff - we got stuck in France overnight as our return ferry was cancelled we arrived back the next day to hotel at 11.01am after getting lost as no charge on phones to use maps we asked staff if any breakfast for us and our 2 children - he was quite rude and blunt - NO finished, even though cereal etc was visable. (I had paid for breakfast throughout our stay) we asked if there was any food that could be available- NO. Not helpful or sympathetic to out ordeal overnight. We just went to room to shower etc my husband came down around 11.30am to see this particular member of staff and another standing behind reception eating plates pilled up with breakfast food, you could say we were very unhappy. I followed up with a complaint and I’m awaiting to hear. Parking at Minden Place you can buy blocks of 3hrs for around £3.20

Quiet room on 5th floor Very spacious and clean Staff friendly and helpful Only ate breakfast in the hotel once, cooked options were replenished frequently nice selection of other items too Wifi poor connectivity and slow but was not going to pay extra for premium wifi. In this day hi speed wifi should be standard in all hotels free of charge Corridors to lift far to warm no air at all Agree some areas in room could do with some maintenance grouting in shower area and paintwork Would stay here again if in Jersey

For low budget prices we were delighted with the rooms at this Premier Inn. The manager Alan and his team were very friendly and no problem was an issue. Breakfast was well worth the additional payment and offering a good selection of hot & cold food. Definitely well worth a stay.

The staff are hard working and friendly, but the hotel desperately needs a makeover and senior management need to be aware that one bath towel between two people is completely unacceptable