Embassy Suites by Hilton St Augustine Beach Oceanfront Resort

Unfortunately at the time when we were staying, there was construction at the beach. Access to the beach was closed. We have to walk all the way around for about 10 min to get to the beach. The location is great. Happy hour is a bonus. Live music in the evening.

Beautiful hotel in a wonderful area right on the beach. PROS: Hotel staff is exceptionally friendly, helpful, courteous and an all-around pleasure. In particular, the front desk staff, all of the bar staff inside who handle the evening reception and particularly, Abraham, the pool manager. He always checked in us, was constantly working and keeping the area updated and clean, gave us awesome recommendations on local restaurants. What a gem! The rooms were disappointing for the cost per night and/or points needed. Our room in particular experienced clanking in the ceiling or walls every time the air conditioning started and stopped, which made it hard to sleep. It was considered a "King Studio" and nothing we're used to at Embassy Suites. They could also use dressers. There was nowhere to really store any clothing for a longer stay. All in all, if we came back to St. Augustine, we would stay again.

I would like to specifically call out the assistant general manager Matt for being extremely accommodating and flexible as we were there the week of hurricane Miltons arrival. We were booked for 5 nights but had to leave a day early to make sure we got to our earlier flight home. Matt was flexible with our departure and allowed us to stay a few hours after checkout to enjoy a few hours of sun prior to the rains arrival our drive back to Jacksonville.

We had lunch at Cast Away Cantina. Laura and Zazella was wonderful very attentive.Always have a pleasant experience.Laura is very friendly and pleasant even if she’s busy always check if everything is ok. She’s a great asset to the hotel. Thank you again.

We are a family of 5 (Kids 10,8 and 6) and recently stayed at Embassy Suites St. Augustine Beach. We had an absolutely amazing experience! From the moment we arrived, the staff went above and beyond to make our stay comfortable and memorable. The location is unbeatable, with stunning views of the beach, and the hotel itself is beautiful, clean, and well-maintained. A special shout-out to Guiseppe, who made check-in seamless and gave us excellent recommendations for things to do in the area. He was incredibly friendly and professional, making us feel right at home. Another standout was Abraham at the pool! He provided top-notch service, ensuring we were comfortable and had everything we needed. His hospitality truly elevated our poolside experience. I can’t recommend Embassy Suites St. Augustine Beach enough. Whether you’re looking for a relaxing getaway or a fun-filled vacation, this is the perfect place to stay. We’ll definitely be back!

Would never go back. On the positive side, the staff was friendly and nice. The rest of the stay was awful. Room was ok, but couch/sleeper was dirty and overall room was just in ok condition. There was beach repair/sand dredging going on directly behind the hotel killing the view. Very large equipment and piping. If you wanted to use the beach. you had to go around the entire hotel and walk out to a remote part to use it. Most folks, chose not to walk that distance so the pool area became insanely crowded. Felt like you had 2-3 times the intended capacity there (think spring break packed). Breakfast was included in the stay, so most guests must go since the lines were outrageously long for omelets etc. No self park option so you are forced to pay a ~$40 valet fee each night since there is no other parking option nearby. Overall, I would never stay there again. It did not feel like a vacation. I could not wait to get out of there. Hotel should have kindly informed guests at booking about the beach construction as that would have been the right thing to do.

This is the best hotel in St Augustine. We come here’s a few times a year. Great staff throughout the hotel. The complimentary cocktail hour and breakfast buffet is fantastic. The ladies at the Rhumm bar are great. Maria, Maddox and Cora were always there to take care of us when we were there for the the weekend of 9-27thru9-29 for our 43rd wedding anniversary. Can’t think of a better way to celebrate.

This is our 5th year in a row escaping to this wonderful hotel for a weeks break - the beach restoration was still ongoing in August when we stayed, so we did hear some machinery at night, but overall, we were pleased and glad to see the beach restored. The past several years we saw how the erosion was destroying the coastline. - disappointed we could not walk to the state park as we normally did, but we will next year! As ever, the hotel was clean and comfortable. We loved our beach front room. Always a pleasure to stay here - we love happy hour and the musicians playing. Looking forward to next year...

Our one bedroom patio suite was well appointed and comfortable. The property is spotless clean and the staff is very friendly and helpful. Cocktail hour for guests nightly and breakfast buffet for guests included was very nice. Pool area is well maintained with lots of space and a separate Cantina for drinks and food poolside. Beach area is huge, and hotel offers chairs.