Embassy Suites by Hilton St Augustine Beach Oceanfront Resort

Unfortunately at the time when we were staying, there was construction at the beach. Access to the beach was closed. We have to walk all the way around for about 10 min to get to the beach. The location is great. Happy hour is a bonus. Live music in the evening.

還可以 有需求會幫助我更換房間

My Room was just what the doctor ordered. Everyone provided excellent customer service. From the valet, Starbucks, Dinner and breakfast staff, Front desk staff and house keeping.

What an excellent property. Updated rooms, modern, very clean. Comfortable beds. Giuseppe at the front desk was so delightful and very helpful with restaurant recommendations. The beach was really nice - not crowded. The morning omelets were very nicely done. Staff works hard to deliver a great experience. Grounds are very clean and nicely maintained. Evening welcome hour was also very enjoyable. Money well spent in St. Augustine! We will return to this beautiful property. I only wish it was self park.

We booked an ocean view room several months ago. On the day of arrival, we were told the room we were assigned didn't have air conditioning. They did not have the same type of suite available for us. Although we saw many ocean view suites inhabited.. we did not get one. Apparently, the a/c maintenance issue had put a whole wing of rooms out of order. Many guests were rebooked to different Hiltons in the area. We were able to still stay here because we booked direct- however - we did not get the experience we were looking for. We were offered a free meal in the restaurant, a free valet, and a room with rust all over the tub. The staff seemed put out by our disappointment when we checked it. Furthermore, we discovered the a/c issue happened 5 days before we checked in - they never bothered to call ahead of time and make arrangements. They claim to be the nicest property at St Augustine Beach but can't maintain the a/c? It makes me wonder what else isn't being maintained. Im still scratching my head. We missed out on Honors Reward points and the suite we reserved. Not Happy. Heads up - daily resort fee, mandatory valet parking will add an additional $70 to your nightly stay. Maybe you should go to Vilano Beach instead of St Augistine.

The location and hotel are beautiful! The service was excellent. Easy to get to downtown. It’s not a dig on the hotel but as usual the drinks at the pool were expensive but good. The food at the pool was pretty good! Overall this place is a wonderful place and we will be back.