Hotel Sivila

room is too tight, service is good , ok ok hotel, staff is attentive, good hearing, parking is adjacent to road,

Room was bad as shown in the picture. Broken wardrobe, stains on the wall. Menu card oily. No water supply in the room. Terrible smell in the room. 1 st impression, found no one on the reception. While entering to the lift. I can see the kitchen room, on the floor water was spilled the first impression was very bad. They upgraded my room but it looks like cheap hotel. Over all experience was very bad. The length wise bed was small, i am 5’7” height but my foot was going out from the bed. Pathetic experience.

The room was not kept ready and it was SMALL... The bathroom was not clean. There were hair everywhere. there was no towel and water kept in the room. The breakfast buffet was a joke. there was nothing available till 8.30 am and that too we have to call and they will give option of 2-3 items. there was no plug points for kettle itself. TOTALLY fet disappointed by the room hygiene and facilities provided for the price I paid. Totally not worth the stay and will never book again

The front desk staff were unhelpful and dismissive. When i raised concerns about the cleanliness and asked for assistance, they acted as though i was inconveniencing them.

Wasn’t expecting much but it was terrible for my low expectations as well. A lot of issues: 1) Extremely small room. Basically only a bed would fit in the room and there’s not even space to move. 2) No toiletries at all. I had to call for everything from towel to dental kit to slippers. 3) Bedsheets and pillow covers were dirty, had holes in them, had yellow stains. 4) The jet spray was leaking and did not work. 5) No supply of hot water at all. 6) You can hear fast moving trucks and other heavy vehicles all night because it is right next to the highway. 7) Charged me ₹40 for a water bottle which is usually for ₹20, this makes them look so cheap. Overall, its only worth ₹1,500 and nothing more. The staff isn’t the most helpful and I would not recommend to anyone.

Worst experience, worst staff. Room walls are dirty, tv is not working. Not a single chair in room. Food was not good. Did not deliver breakfast even i had booked room with breakfast. Irresponsible staff and worst services.