Star Arctic Hotelli

酒店知道我們要一早趕飛機，還特意幫我們準備了在三明治及飲料，非常貼心

環境優美，設施齊全。

Service was excellent as well as all facilities. Extreme good location and views.

We didn’t stay at the hotel but they were the main centre for all the activities we took part in. Husky dogs and a snowmobile Safari. Both were amazingly organised picked up from our hotel and dropped back after. The whole team super friendly and just so much fun

De presentatie van het hotel op de sites is veel mooier dan de werkelijkheid. Het uizicht uit de suites is feitelijk op een parkeerplaats, waar het hotel zelf haar bussen, auto's, snowmobiles etc. tbv activiteiten onder de ramen van suites parkeert. Verder is op deze plek onder de suites ook de verzamelplek voor (activiteiten) personeel, het gevolg is geluidsoverlast en klappende deuren. Verder zijn de suites gewoon gemiddelde kamers, waarbij je niet om het bed heen kan lopen (geen ruimte). Het centrale gebouw is een open ruimte waarin de receptie, de opstelling voor het ontbijtbuffet en het restaurant in 1 ruimte zijn gecombineerd. Lijkt iets op een jeugdherberg. Op zich geen slecht hotel, maar de hoge prijs niet waard.

The hotel itself is up on a hill, was a bit windy as we were there but did not effect our stay. We booked the scenic room with sauna (Room 209) which was very nice. Small criticism was that the bed is a bit "squashed" in. On the right side you have to go sideways to get in or crawl over the top of the bed. The left side was ok. No side tables. Again, this did not effect our overall experience. There was a wooden side covering that had managed to work it's way loose which knocked a bit on the building, but again no damage to our experience. Apart from that the room was ok and maintained. We booked with a activity package which we enjoyed, just the reindeer experience was not what we imagined it to be. Some feeding, which seemed to take most of the time. A very short reindeer walk, quick tent drink then dinner. The evening meals in the hotel were fantastic, just like the service personnel which I shall come too in the next step of our review. This leads me in fact to the best part, which made up for these little "inconveniences" the service. I would like to thank the following service personal for their absolutely amazing help and attention throughout our stay. Maria, Marina, Mitali, Elisa, Heidi, Marko and Macin and anyone we forgot to mention. Led by a very competent, and for us, amazing manager Jenni. I applaud you all for making us feel so welcome and made it hard for us to leave you all behind. Because of you we are thinking of coming again, so hat off to you all. Everything bundled together it was a wonderful stay and we enjoyed it very much. Steve & Joke