Santa's Hotel Tunturi

Un merci tout spécial pour LAUREEN notre animatrice. Sa bonne humeur communicative, sa joie de vivre, sa connaissance des lieux et son engagement sans faille a grandement contribué à un séjour vraiment agréable ! Les activités en motoneige, les promenades plus ou moins sportives comme les séances de luge, ou les megaluges furent... fortes en émotions. La sortie en traîneau avec les huskies fut passionnante de bout en bout ! Les aurores boréales furent nombreuses et certaines exceptionnelles, et LAUREEN par WhatsApp nous en a averti à toute heure. Seul bémol, et à titre personnel : la longue file des rennes à la queue leu leu, avec un homme harnaché comme un rennes en tête... Bof bof bof... Et la séance aussi longue qu'inutile sur la sécurité de cette séance de manège pour enfants de maternelle... bof bof bof bof et rebof !!..

Première fois en Laponie et l’expérience nous a émerveillé !! La formule proposée par Jumbo/Fram est extra à 2 ou 3 détails près… ++ Beaucoup d’activités (inclues pour la plus part), une organisation bien rodée, les équipements grands froids prêtés… - - la distance entre chaque spot (chambre, petit dej et dîner pas au même endroit), aucune prise en charge des valises le dernier jour Honnêtement la gentillesse, la douceur et le professionnalisme de Laureen aura gommé ces bricoles ☺️ Bravo et merci à la team animation, aussi et surtout à Laureen !! I’ll be back 😉

This hotel has very large and comfortable rooms. Even included a sauna in the room. The lounge area was very roomy and comfortable. The on downside was that the shower was over the bath. Breakfast was served in an adjoining building and was a let down, the food was often cold and not much variety.

Check in closes at 10.00.p.m. at a major tourist area. The plane with tourists from the capital, Helsinki, does not arrive at the closest airfield until 10.30.p.m. They need to consider this. The afterhours lockbox is situated outside. It was minus 25 Celsius and dark when we arrived. The lockboxes inside need two fingers for the metal buttons on either side. I still have peeling finger skin two weeks later from having to touch them. The lockbox should be situated in an inside lobby - very poor. There are multiple buildings in this complex and not well lit, so you have to find your in the dark and the cold and pulling your suitcase through snow.

We booked through Santa's Lapland and their team were fabulous. Saariselka was a picture post card place. We booked the 3 night 4 day package, will book 4 night next time. The extra activities we did husky ride and snowmobile search for northern lights on Christmas day unbelievable. Then saw the northern lights later that night.

Stayed one night, that was plenty. Hotel has basically seemed to have brought out loads of other smaller hotels in the area so there are 6-7 different blocks all owned by same hotel. Stayed in a kontio room suite with sauna. Room itself was big, warm, comfortable but not particularly inspiring. We had a large balcony next to the hotel entrance. Breakfast was terrible. Food was low quality but served in a dark depressing room covered in 80s tinsel, not even the proper restaurant. It was clearly set up for all the package holiday groups that use this hotel and I would have hoped that those guests who had booked outside these package holidays would have been catered for elsewhere. Because the hotel is full of tui and Santa's lapland guests enjoying overpriced holidays, it is super busy and really lacks any class that it could have - like large bins for returning thermal suits left outside entrance doors, people blocking the entrance to the hotel and restaurant whilst hanging around waiting to be carted off on their bus and things like that. It may be a lovely place to stay in summer, but I'd suggest avoiding in December. If you want a quiet and more sophisticated trip to lapland, there are far better options (see my other reviews).