Manorhaus Ruthin - Manorhaus Collection

Great little family run boutique hotel. Lovely little bar and restaurant and even a tiny little basement cinema. It's only available for special film nights or private parties, so didn't get to see a film there yet, but I will...!! Well worth a visit..

Unfortunately we didn’t love it here. It is a lovely boutique style hotel, with some lovely touches like a cafetière in the room, dressing gown and slippers, and the decor was very nice, run by a lovely gentleman and his partner. But there were a few very fundamental things that really let the place down. The lock on our door was broken meaning it wouldn’t lock from the inside. It didn’t have a latch, so you needed to lock it just to shut it. The man was very helpful but couldn’t fix it so we just had to ram a chair against the door to keep it closed. It was downstairs right next to the front door, so we didn’t feel very secure and just didn’t know if someone would just wander in. Turned out only 2 of the rooms were taken that night so in hindsight why didn’t he just put us in a secure room!? It took until late the next day to resolve by giving us an alternative key, after me chasing and calling to follow up. That evening we thought it might be nice to have a drink in the bar….hit there was no ice, which is quite fundamental for a bar really. Then we were charged £18 for 2 gin and tonics! Jolly glad we only had one!! We chose not to have breakfast as well was that was also rather overpriced. There was also little things like you had to unplug the tv to boil the kettle! And the bed had a weird hard ridge round the outside and when you lay on it you were slightly tilted backwards. Anyway it was ‘fine’ just a little bit like it was trying to be something special and it wasn’t and hugely disappointing that they thought it was ok to offer us no solution to the lock issue / pretty basic.

Good stay at Manorhaus, friendly and flexible!

The decor is very carefully thought out in a modern way, considering the age of the property. The parking is two blocks away in a public parking lot but a parking pass is provided by the hotel to use throughout one’s stay. However unloading luggage on a narrow two way street before going to the parking lot is precarious. We did not eat any evening meals here because we were there on a Sunday and Monday nights when their restaurant is closed. The breakfast we had one morning was good but overpriced. We ate at a hotel facing the square at the top of Wells Street the other two mornings. Liked the red metal drop-down desk in our room and the choice of textiles used in the room’s furnishings. Apparently there is a library available and a mysterious video room in the basement but we were not told about either of these amenities.

Absolutely fantastic stay. The host was very polite and friendly. We ate in the restaurant on the Friday night and the food, drink and service was 10/10. The bedroom was immaculate and had every thing we needed. Lots of nice extras such as a cafetiere with coffee in the room, dressing gowns and toiletries. Perfect location . Will definitely return in the future.

Arrived and followed the comprehensive instructions to gain access to the property, find our room and collect parking permit - all went without a hitch. Nearby carpark has lots of space but can drop off at the door. Pass works across the county which is a real bonus. Room was dramatically decorated in dark tones and floral paper - and really worked. We had said we were bringing our dog - a bed and bowls were waiting for her in our room. Fresh ground coffee and cafetière in the room too. Small details - big impression. We had breakfast on both mornings - wonderful Welsh breakfast (with amazing bacon) freshly cooked to order. Dining area is informal and full of interesting art. In the basement there is a fantastic 20-seat cinema. Gavin & Chris put on films with a themed 2-course menu that residents can attend, but is open to locals - we got a quick preview: sound quality and seating are impressive and the setting is unique. Look at their website for details - we want to return for the experience. Perfect location to explore the whole town on foot; garden furniture to sit quietly and read if you want. Lovely hosts, lovely stay in this historic but very comfortable quirky accommodation.