Radisson Hotel Zurich Airport

To be very honest, I felt incredibly disappointed with the service of the hotel and training of the staff Long story short, my room was double booked and some other guest just walked into our room while we were half dressed. I immediately went down with the other guest and demanded an explanation. The front office manager seems unbothered and unapologetic. I felt sorry the other guest had to encounter this. After a while, I was simply told that it was a "system error" and was just given free breakfast as service recovery. Even so, the whole stay i felt unsafe thinking someone else might come into the room again. It's shocking that a hotel of this caliber does not prioritize basic guest security and privacy. Needless to say, this experience ruined the rest of my stay. I will not be returning and would caution others to think twice before booking here

可以説是驚喜了，非常好，在瑞士這價格能有這麼大的房間

房間還不錯，飛機起降聲音還好，樓下有家麥當勞

房間乾淨衞生，服務態度好

Very good Hotel for transit and staying near the airport, polite employees

The beds are comfortable. The McD is just next to the hotel and its near mall. Its very near to city too. Overall stay was good