Premier Inn London Ruislip

Travelled with family members to Ruislip as it was convenient to function we were attending. This Premier Inn was not what I have experienced at other Premier Inns. It was an old hotel ( first impressions were not very good ) The reception staff were very pleasant and helpful. However the hotel was shabby & dull. There was no dining / breakfast room. We were given a list of breakfast cafes on the High St. !! The most annoying thing was that there was NO WiFi !!! Unbelievable that in 2025 an hotel cannot provide WiFi . Overall the hotel was overpriced for what they provide.. Gladly we only stayed 2 nights & would not consider ever returning there.

£110 per night in a semi derelict hotel, adjoined by a closed down Beefeater. No WiFi, and no money spent on the hotel in what looks like years. It's beyond tired now. It needs to be shut down. Most of the light bulbs were either missing or dead. Carpets sticky and unsalubrious guests obviously smoking in their rooms enough to set the fire alarms off. Just avoid!!

This isn’t a place you want to stay unless you have money to burn and nowhere else to lay your head for the night. The adjoining hotel is ready to be demolished therefore there are no breakfast options and I think the hotel isn’t too far behind closing either. Real shame as Premier Inns normally have a certain standard, including ability to have a drink and breakfast in a decent establishment but not the case here. Staff were friendly though hotel mostly unattended. Feel really disappointed as didn’t come anywhere close to the £100 per night price paid.

Have stayed here a few times whilst visiting family close by, not the cheapest at just over £120/night but very convenient for what we needed. We knew the attached bar and restaurant had closed (not owned by Premier Inn) so there were no onsite breakfast facilities but with the prior knowledge, this was not a problem. Very quiet residential area so had a great sleep. The room was very clean and staff were brilliant. However, no Wi-Fi for the whole stay and staff were not able to say when it would be restored. Given the lack of on site restaurant, I think a price review is needed.

Tired looking rooms. We knew when booking that there were no facilities for breakfast but it’s a definite disadvantage, not reflected in the price. No fridge or safe in the room. The latter a real necessity in London Tea and coffee in room but £2:50 to buy a small bottle of water. No internet availability all weekend despite being told there would be.

The restaurant is shut and a building site, leading to fire alarms going off and continuing to flash for over 90 mins (we left). No WiFi at all and the phone signal is weak. If you are planning to work or stream here, you will struggle. Very disappointed we had booked meals there and I planned to do emails as I'm self-employed (it was a leisure trip but I needed to work). At no time did Premier Inn let is know these services would not be available. I would have cancelled on my flexi booking and gone elsewhere. It made travelling with disabled children far more difficult as the services we were relying on having simply weren't there. There was alternative accommodation in the area, but we paid before we found out how dire it was and the reception team were unable to help.