The Stronlossit Inn

Please update your website with the fact the Stronlossit Inn is currently closed. Webpage mentions warm highland welcome with food served all day when in fact the Inn never opened at all over my long weekend in Roy Bridge November 2024. I appreciate the challenging economics of the hospitality sector, especially in the off peak season but false advertising won't help your cause.

Safe and quiet hotel close to the bus stop and train station. Comfortable beds and warm shower

Possibly the worst hotel stay I’ve endured anywhere (I’ll qualify that - we checked out early and went home it was so bad), and such a poor example of Scottish hospitality for visitors to the country. No welcome greeting on arrival, and a curt and perfunctory check-in with a rude Eastern European man. The room (104) was overly hot, smelled of stale sweat, and was pretty basic. The most uncomfortable beds and pillows ever, and the noise from the accommodation above was unacceptable (squeaky floor boards, child running around, and into the early hours of the morning). We subsequently discovered the noise was coming from the owner’s accommodation above our room. We were moved to a different room when we asked, but similar issues with noise from neighbouring rooms (listening to them arguing), noise from the kitchen / accommodation below) and similarly uncomfortable bed and pillows. This time we had the joy of a bathroom covered in long hair (not ours). The bar-restaurant is a joke. It is dated, smells musty, and has a very limited “pub grub” menu. You are pressured to place your order, and the food takes a long time to arrive (you can hear the bell from the kitchen signalling food is ready, but it may be some time before being brought to your table), and not very friendly service. Don’t expect to be asked if you want condiments or further drinks either - you have to go and ask and then chase several times because there is one person running reception, bar, and waiting tables - the whole time it being very clear you are being an inconvenience, all with no apology or acknowledgement of slowness. The breakfasts are equally appalling - small portions, luke warm, stale cereals, and clearly no-one understands what a Scottish Full Breakfast is. Take a book and board games too - their advertised “high-speed Wi-Fi is an absolute joke and extremely flakey, and the mobile/cell signal is very weak. Never to be repeated, and not a budget option either. I wish I’d read the reviews before wasting my time travelling there.

Nous y sommes restés une nuit. L'hôtel est dans un style typique, ce qui ne me dérange pas du tout mais il faut aimer. Les personnes qui cherche absolument la modernité dans tout l'établissement, passez votre chemin. La nourriture était vraiment de bonne qualité, rien à redire là dessus non plus ! Alors pourquoi 2 ? Simplement pour l'accueil et la relation client. Pour le rapport qualité/prix on est clairement pas bon. Au vu du prix on s'attend à avoir des personnes au minimum souriantes et disponibles. À la place nous avons eu deux jeune hommes (l'un certainement le gérant de l'établissement) qui étaient froid, expéditif, l'air sévère et donnant l'impression que nous l'ennuyons. Le deuxième jeune homme paraissait plus accessible mais pas du tout. Le tout donne une ambiance vraiment spéciale et étrange. Alors c'est vrai qu'ils ont du courage car à seulement deux pour gérer réception, service à table, service au bar et réception du restaurant ce n'est pas rien. Mais en aucun cas les clients doivent être tributaires de cette situation. Être désagréable gratuitement n'amène jamais rien de bon. Je ne recommande pas.

We stayed here as a group and used it as a base for walking Ben Nevis which is about a 15 minute drive away- the rooms were spotless and the amenities were perfect for us. The food was very good and the staff were really nice and helpful

The staff here are amazing and the breakfast was great!