The Tunbridge Wells Hotel

It’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.  I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩 The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.  I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.  If you don’t like to be cold & lots of stairs are a problem don’t book.  If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!