San Antonio Resort

Can't give a excellent rating. Facility has 2 structed pools. 1 Pool operational (near pond and good), but the other massive pool just in back of main building is CLOSED. Looks like this has been closed a very long time. Shame. If this pool was operational I would change my rating to being the best. I think the owners/mgt does not want to incur the costs involved to fill and maintain this pool. As its empty it is a eye sore. This is my own opinion.

Not clean at all, had cobwebs in the bathroom, with dust over the the appliances. Large gap under the entrance door, allowing the a/c to blow the heat to come in the room. The towels were not soft at all, along with no hand towels. Have stayed here before, but unfortunately feel they've dropped there standard in order to save money :( Won't be staying there again. I might add, I'm not normally one to give bad reviews, but feel my stay deserves my thoughts this time.

Room was extremely dusty and smelly upon arrival. I will caveat that with our arrival was earlier than normal check-in time (with an additional charge). The mini=fridge did not work and took two calls plus a visit to the front office before finally getting the issue addressed. The pool area is relatively new, but the rest of the facility severely lacks upkeep necessary to call itself a resort. I booked a suite and have had a better room at a 2 star hotel. I called two days in a row to have the room cleaned and not cleaned or fresh towels two consecutive days. The Lagoon(which my "suite" overlooked was nasty looking and had a bad smell. 10/10 would not think to ever return when I go to Roxas City.