Verified traveler
13. syyskuuta 2023
Stinky room, stinky service.
Hotel room stunk due to sewer pipes. Customer service woman was argumentative and defensive. She did move us to room below ours which did smell fine and was comfortable. We slept well. However she told us we could not stay there the second night because hotel was sold out. I booked another hotel the second night and let customer service know. She told me we would not be getting any refund or accommodation.
Sorry Hotel Delfin no good customer service!
Käännä