Stevenage_Jim
28. lokakuuta 2024
As you arrive to the hotel on the ferry it is very exciting and attractive looking property. Unfortunately there is an immediate let down when you deal with reception. We arrived on a Saturday and they were inundated dealing with ferry queries and ticket requests from day trippers. The reception staff themselves, whilst pleasant enough, seemed to not be very organised. A separate queue for arriving guests would be a good idea. The rooms were large with lovely balconies and great views, although the decor and facilities were rather basic. However the bathroom was very small. The shower cubicle was tiny and borderline unusable. On one evening the bar was closed for hotel guests, yet the staff were serving drinks to guests at a wedding reception, which made us feel very second class, which is unacceptable given how much we had paid to stay there. The bar also closed very early by normal hotel bar standards, and always before the final ferry had returned from the mainland. The pool area is lovely with fantastic views. However there is no pool bar area where you could get drinks or snacks, instead having to walk back into the hotel in your swimwear to get refreshments. Despite everything I’ve said above we actually had a lovely trip. Rovinj itself is beautiful. We were comfortable in our rooms and we enjoyed our days around the pool and the island. The potential for this property is enormous. The location is amazing and stunning and travelling to and from via ferry is a unique and wonderful experience. The seclusion of being on your own island is fabulous. But the property and the staff are clearly in need of major investment. Do that and they will have a real gem on their hands.
Käännä