Discovery Resorts - Rottnest Island

I had high expectations for this hotel given the price, but it turned out to be one of the worst stays I’ve ever had. The staff were unfriendly and made us feel like an inconvenience every time we asked for assistance. The restaurant service was terrible. Tables were left dirty, and I had to clean them myself multiple times just to have a place to sit. The quality of the food was awful, and there was no variety at breakfast—just the same limited, bland options every day. We ordered the tomahawk steak for dinner, and it arrived cold. When we asked for help, the staff showed no interest in resolving the issue. The room was no better. It wasn’t cleaned properly l—the floor was still covered in sand! We had to call housekeeping to come back and fix it. For $800+ per night, this level of service is unacceptable. From the unfriendly staff to the poor food quality and lack of cleanliness, the experience was deeply disappointing. I would not recommend staying here, and I certainly won’t be coming back.

是一間很不錯的飯店，但語言不通即時在有耐心的回覆在某個員工身上還是很明顯的看到不悅，和不想幫助，沒有一定要你服務什麼，只是這是你的國家跟你工作的場域，想問你關於這島上的活動，與事情如何處理，你的回覆只有很抱歉你也不知道請自己解決，在給我一次機會我應該會選另外一間更貴的或許才會讓我覺得值得，但是指某個員工，其他的服務一切很棒

Es war einfach wunderschön Einfach die perfekte Lage, sauberes Zelt und tolles Erlebnis, die Mitarbeiter sind total nett und immer hilfsbereit Und das Frühstück: 1A