Room Mate Bruno, Rotterdam arvostelua

Majoituspaikan vastaus: Thank you for your detailed feedback! We’re glad you enjoyed the quality of our hotel and the convenient location. We understand that the layout can be a bit confusing at first, and we’re working on improving signage to make navigation easier.Regarding late check-out, we do our best to accommodate requests but sometimes it’s limited due to availability. We appreciate your understanding about the policy.We hope to welcome you back for another great stay!Best regards,SophieTeam Bruno

Majoituspaikan vastaus: Thank you so much! We’re thrilled you had an excellent stay. Looking forward to welcoming you back soon! 😊Best regards,SophieTeam Bruno

Majoituspaikan vastaus: Hartelijk dank voor uw feedback. Het spijt ons te horen dat uw ervaring niet geheel naar wens was. We begrijpen dat duidelijke communicatie en comfort bij aankomst belangrijk zijn.Onze receptiemedewerkers doen altijd hun uiterste best om u zo goed mogelijk te helpen, ook bij vragen of praktische zaken zoals bagage. Onze excuses voor het ongemak met de goederenlift — dit is zeker niet ideaal, en we begrijpen dat dit onhandig was.We nemen uw opmerkingen serieus en gebruiken ze om onze service verder te verbeteren.Met vriendelijke groet,Sophie - Team Bruno

Majoituspaikan vastaus: Thank you for your review! We are happy to hear that you enjoyed your stay with us. We hope to welcome you again! Kind regards, Sophie - Team Bruno

Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear everything met your expectations.We hope to welcome you back again soon!Best regards,Sophie - Team Bruno

Majoituspaikan vastaus: Thank you for your lovely review! We're delighted you enjoyed the fast check-in, spacious room, comfortable beds, and our great location.We look forward to welcoming you again soon!Best regards,Sophie - Team Bruno

Majoituspaikan vastaus: Thank you so much for your enthusiastic review! We're thrilled to hear you enjoyed the upgrade, the comfort of your room, the cleanliness, and our breakfast — we’ll make a note about the chocolate sprinkles!Great to know the late check-out gave you time to work comfortably. We hope to welcome you back soon!Best regards,Sophie - Team Bruno

Majoituspaikan vastaus: Thank you for your wonderful feedback! We're honored to hear you'd choose us again and again — that means a lot to us.We can't wait to welcome you back!Best regards,Sophie - Team Bruno

Majoituspaikan vastaus: We’re very sorry to hear that your experience did not meet your expectations. We understand how important clear and accurate information is when booking a stay.While we rely on external platforms like Trip.com for listings, we’re always happy to provide full details about our rooms and services directly. Please feel free to contact us by phone or email — we’re here to help and ensure you feel well-informed before your visit.Best regards,Sophie - Team Bruno

Majoituspaikan vastaus: Thank you for your detailed and positive review! We're glad you enjoyed our spacious rooms, friendly team, and the convenient location near metro station Wilhelminaplein — it’s great to hear you made good use of the direct connections to Zoetermeer and The Hague.Also wonderful to know you appreciated the self-service options and direct access to the food halls. We hope to welcome you back again soon!Best regards,Sophie - Team Bruno