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Vahvistetut arvostelut
Sijainti4.0
Mukavuudet3.8
Palvelu3.8
Puhtaus4.0
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Kaikki arvostelut(47)
Positiiviset arviot(41)
Arvostelut valokuvien/videon kera(11)
Kätevä sijainti(7)
Mahtava yöpyminen!(6)
Kielteisiä arvosteluja(6)
klriss84
Bed In 6-Bed Dormitory Room
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.12.2024
Super
Käännä
fathy
Bed In 6-Bed Dormitory Room
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.12.2024
I like this much
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 11. 2024
Liikematkustajat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.11.2024
Schoon
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 10. 2024
Yksin matkustavat
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.11.2024
Great place close to bus station but at the time I arrived many of the local food options were closed or very expensive, that’s not the venues fault lol
Das erste, was man merkt, wenn man im Zimmer ist, dass das Zimmer deutlich kleiner ist als auf den Bildern. Die Zimmer waren sehr schmutzig und staubig. Hygiene geht auf jeden Fall anders.
The management and customer service of the hotel or hostel are very poor. I did not stay there due to overbooking but waited in the lobby for 2.5 hours, though I booked a room more than 2 months before the 4-night stay. Besides, our booking was non-refundable.
When we arrived at the place at around 8pm, we were immediately told that there was no room for us due to overbooking, showing that they knew such situation before our arrival.
There are 3 ridiculous matters:
1. They just asked if we needed them to arrange another hotel for us after our arrival, but not contacting us before that. Otherwise, we could get to the new hotel directly. Of course we needed a room!
2. They took about 1.25 hours to find another hotel room for us. The time taken was unreasonably long.
3. They took another 1.25 hours to call a taxi to pick us from their place to another hotel. We were told originally that the waiting time was 10-15 minutes. The time taken was again unreasonably long.
As a result, we wasted 2.5 hours waiting and worrying when and where we would stay. We also lost our rest and dinner time.
P.S. I write this review after more than 2 months as I had been out of town. I still remember this bad bad experience and spend time writing this to let other potential customers know such possibility. Maybe I have all along been lucky in room booking. This still remains my only experience: waiting at the lobby for 2.5 hours for their handling of overbooking. Or...their management and customer service are exceptionally poor among hotels or hostels in the world!