Novotel Rotorua Lakeside – valokuvat

還可以，離海邊進，附近很多西餐可以吃。

酒店位置非常好，就在湖邊，出門就是美食街，設施齊全，有温泉池，有健身房。房間內衞生整潔舒適，尤其是床墊太舒服了！非常滿意👍

總體一般，性價比不高，周邊環境可以，有湖，景色優美，還有黑天鵝，旁邊有一個大公園，孩子可以在那玩耍。旁邊就是各種美食，晚上熱鬧。服務一般。

조식이 있어서 좋았고 직원들이 모두 친절했습니다 호텔 위치가 좋아서 이동이 편했습니다 덕분에 즐거운 가족여행을 했습니다

非常棒～性價比很高的酒店，挨着湖邊，隔壁就是一整條美食街（普遍營業到9點），而且酒店房間佈局非常規矩，雖然設施不那麼新，但是體驗感非常好，前台也很熱情。

挺好 設施：好 環境：好 服務：好

We get a room on the second floor, but window is open on the right side, so the view is Ok 👍 like their decoration

Hotel is in need of a renovation. Stayed for 4 nights with my kids in a suite but was given 2 towels everyday. We ended up requesting for extra towels every evening. Sofa bed in the suite is ridiculously uncomfortable, springs can be felt through the sheets. Coffee machine was covered in a layer of dust. A piece of bacon/meat was stuck beneath it. Ended up not drinking coffee for the whole stay. Kettle was covered in gunk and half filled (obviously not washed since the previous guest left). Have ask the front desk to have it replaced. Instead, housekeeping poured away the water and remove the spout filter without even washing. Room came without hair dryer. Have to request for it. Consumables are not topped up daily, have to request shower cap daily. The Junior Suite have a odd looking white spot light. Obviously an after thought to try to brighten up the room. But it's position in such a weird position. So it's either having a bright spotlight shine right in your face while watching TV or you live with a dimly lit room. Overall very bad experience. A dated room can be well kept with a team of service oriented staff to make it a pleasant stay for the guest. This Novotel is obviously trying to do the very opposite. (On the up side, front desk staff are very polite) I've stayed in other Accor hotels before, this stay is by far the worst. Will not return.

酒店在湖邊，五分鐘可走到湖畔小徑，無論早上或傍晚在這裡走走也很舒服。早餐很豐富而味道也不錯。酒店職員效率高而且很有禮貌。酒店對面的街道有很多餐廳，各國美食應有盡有。在這城市度假的體驗很不錯。