Globales Costa de la Calma

We arrived at past midnight to meet an elderly receptionist who refused to let my 7yr old stay. For almost an hour we were stuck at reception. Tired and now stressed. They then insisted on holding my daughter’s passport ( as though we would pay to stay in a hotel for four nights and run away after one night). That act alone was INSULTING!. First thing in the morning they kept calling to ask for an extra €48 to let my kid stay. Please note that on the trip.com site it says kids under 12 stay for free and the room was large enough for two adults and a child. There was a sofa bed. Clearly this €48 was more important to them than courtesy. There were better ways to handle this. The money was paid by me. I was very very displeased.

Excelente!!! Muy buen servicio y ubicación para coger el bus para ir a Palma

Très beau hôtel, conviviale… la ville est sympa. J’y retournerais 😻

It was our first time here at Globales Costa de La Calma and i can already say , we had an amazing home away from home. The receptionist man ( we forgot his name) he was on duty on that night when we arrived( 16.4.25) he was friendly and helpful. The cleaners will are also friendly and they will always say Hola. The pool is really cold but we had a great dip as its refreshing. The room is very spacious. We have all the stuff needed. We can request to clean the room. Changed towels and etc. overall, it is highly recommended for families if your not looking for a luxurious 5 star staycation. Thanks.

This was our second time at Globales Costa De La Calma. I would highly recommend for families with young children. Some highlights; The hotel is beautifully maintained. The common areas; reception, pool, poolside bar etc are kept clean and tidy all day. There is a great baby pool, big pool and a fantastic play park. The reception in particular offers a warm welcome and smells beautiful. The rooms are well equipped and a great size. We stayed in a 1 bedroom apartment which was very spacious, bright and immaculate. It was well equipped too with a small kitchen area which included everything you’d need for a short stay. The beds were comfortable and there was plenty of fresh linens with towels and sheets changed whenever requested. Food and drink is competitively priced for the area which is great considering it’s a far nicer than most of the bars around. That said, the location is fab for families and there are many great restaurants to choose from. The food in the hotel is lovely but caters more towards breakfast and lunch/lighter options. The pool, bar and entertainment stops at 6pm so, you’ll find yourself heading out most evenings. The staff in the hotel are INCREDIBLE. The service is wonderful and they are all so kind and cannot do enough for you. Special mention to the bar man (I think his name is Pablo) who was so great and patient with the kids. And this is where the hotel really exceeds. The kids club is absolutely fantastic. There is a full program which is free (and flexible depending on what the kids want to do) but the entertainment team are on hand all day to cater to the kids whims. They did drawing, hide and seek, balloon modelling and much more. The program finished at 6pm after a 30 minute minidisco which the kids loved. Slevin was the entertainment manager when we were there and he was absolutely wonderful. I cannot rate him highly enough. There’s opportunity for the hotel to improve by extending the entertainment into the evening and by keeping the bar open later. We’d have stayed poolside into the evening if this was the case. However, I’m really nitpicking here because we honestly loved our stay! Highly recommend!

Stayed here recently for 4 nights with my partner and our son, We was unfortunately disappointed In our accommodation, having stayed in a different Globales hotel which was 3star and being happy with our room, I thought this hotel would be nicer but unfortunately that was not the case, I’m also pretty sure there was a shower door for a bathroom door? I really don’t think it should be rated 4 star! Santa ponsa though is a really lovely place to visit.