Spark by Hilton London Romford arvostelua

I booked a queen size and it’s not one. Very small, tight. Would I book here again, maybe? If I needed something urgent and nearby to Romford but aside from that no. Please stop advertising the room as queen size when neither the bed or the size of the room is that. Way too cramped for 2 people. Luckily I didn’t have any luggage on me as that would have been worse.

Very bad experience. Ac was not working. Middle of the night room was too hot. No telephone in the bedroom to call reception. Room was cleaned properly. Plugs was working than in the morning when I checked no plogs were working. I was late for my meeting due to these things. Very bad experience. Room was too small.

非常棒，地鐵口出來就是，服務到位，環境好，下次還來

The hotel was very good clean spacious good service for any amending good customer service and good location near the shopping centre and the town

The best locations with great and clean facilities, the price is reasonable also they give top services

很遺憾這家酒店本沒有這麼差的評分，但退房的員工打破了一切美好。 酒店衞生條件一般，木地板上還有上個客人的污漬沒有打掃乾淨，浴室洗髮水是放在外面的洗手枱上，浴室放着洗手液，低級錯誤。 退房時一切都變了，我又收藏房卡的喜歡，我告訴工作人員想收藏我的房卡，她問我為什麼，工作人員説你已經退房了房間和房卡都不屬於你，我説所有我和你説我要收藏房卡，衹是收藏不做其它用途，她又問為什麼反覆拉扯最後她自己還生氣了，如果酒店有規定房卡不能給那你直説就好，你問我為什麼要收藏，那我肯定告訴你理由，最後你作為員工還生氣了，用生氣的口吻問我説什麼語言還用手指指我，這就是貴酒店的服務標準，我希望得到你們酒店的答覆，我並不生氣你不給我房卡，我生氣作為希爾頓酒店居然會出現去指責客人的情況，我很遺憾，如果你告訴我有規定不能拿房卡，我肯定直接就會走，而且我是詢問不是直接拿走，你們的員工就用對待小偷的方式對待住了2晚的客人，我非常憤怒。

Was a great experience

Great place for a short stay! Very close to the station and the shopping centre.

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Muy buen lugar

There was no space to safely get to the curtains. The bed was almost touching the wall.

Pretty new facilities and great location (right next to the tube station). Room has limited space for luggage and it was very difficult to turn the knob / handle to adjust shower temperature for some reason. Still a satisfactory stay overall.

Very happy

Great place with good amenities