LM Suites Spagna

İlk girişte zorlandık. Tesadüfi kapı açıldı. Her şey ile ilgilenen bir kisi vardi. Guleryuzlu ve yardimseverdi. Şifreleri o bizimle paylaştı. Giriş ile ilgili bilgileri daha önceden mesaj alsaydık harika olurdu. Odalar temiz ferah. Konumu güzel. Terasta hiç oturamadık. Akşam karanlık, sandalye ve masa paslı. Bakım yapılırsa çok keyifli bir yer olur.

The property itself is absolutely lovely. The room we stayed in was spacious, stylish, and very comfortable. The location couldn’t be more central, making it ideal for exploring the heart of Rome on foot. We also really enjoyed the shared living area and the fantastic terrace — a great spot to unwind after a day in the city. However, there are a few important things to be aware of. First, there is no elevator, so be prepared to carry your luggage up to the second floor. Not a deal-breaker, but worth noting. The bigger issue for us was the lack of reception and poor communication with the host. Everything is done via WhatsApp, which in theory is fine, but only if the concierge is responsive. Unfortunately, on the day of our arrival, the host Marta was sick and completely unresponsive for several hours. We reached out for driving directions and parking info and received no help. Later, when she finally responded, she mentioned she wasn’t responsible for providing such information and also told us she wasn’t there to “babysit” us — which came off as incredibly rude and unprofessional. To make matters worse, we couldn't connect to the Wi-Fi in our room, and I had an important Zoom meeting that day which I was unable to attend properly due to the lack of support. All in all, the property itself is amazing, but the concierge/host service was a big letdown. If the management improves guest support and communication, this place could be truly outstanding.

Hyggelig betjening, ok rom, meget sentralt