Hotel Lancelot

Nice staff extremely helpful. Fantastic location. All was greatly appreciated.

酒店不大，位置優越，出門就是角鬥場，到哪都很方便。歐式早餐，水果麪包，還有麥片和堅果，以及各種塗抹的醬料，特別是咖啡很好喝。

酒店服務很好，房間不是特別大，但是很乾凈，早餐種類不太多，但是就旅行而言可以了。

入住了幾天，舒服乾淨位置佳

First let’s start with the positives. The staff were all friendly, it had a lift and the room was spacious. Breakfast was minimal but sufficient to start the day. You may need to wait 15 minutes or so for a space to become available but that was okay too. The location is good being close to the Colosseum and there is a small patio on level 6 that provides a view. The room has air conditioning but it is not possible to adjust and it is way too hot for our liking so we turned it off. Not sure if we would have coped in the searing summer but as it is nearly winter it was acceptable. The room only had sheer curtains and it felt like the light was always on and made sleep disrupted. 2 paper cups were provided in the room and one packet of 3 tissues. The cups leaked if you left water in them and a glass would be more friendly to the environment. The hot water was luke warm at best and made having a shave uncomfortable. No kettle or anyway to heat water to have a shave or make a cup of tea. I picked this hotel and the good news is my wife will not allow me to pick another. Also we were unable to eat at the restaurant on either of our last two nights. They had a private luncheon on both days and this made it not possible to cater for guests for the 3 course set dinner menu.

I'm sure that there are many great hotels in Rome. This is not one of them! They advertised that they have a restaurant which they do, but it was closed 2 of the 3 nights that we were there They say that they have a 24 hour bar. They don't. The only way that you can get a drink is if there are 2 desk clerks on duty and one of them feels like making you a drink. If you complain as we did, they say they are short handed. We live on Cape Cod. Everybody's shorthanded. Then there is the room temperature. It was around 74f. They said that the air conditioning was off for the season. They told us that if we closed the window they would put on the fan. The problem was that the fan just blew in warm air. It wasn't too bad at 74f, but uncomfortable for sleeping. The breakfast was fine except that they only had one server on duty. He was so busy bringing food to the buffet and clearing tables that it was tough to flag him down for an expresso. American coffee was available, but we didn't go to Italy to drink American coffee. The desk clerks were less than helpful. Not exactly surly, but certainly not nearly as pleasant or helpful as they were in the 4 other hotels that we stayed in in Italy. On arrival, we went out on the balcony and found an ash tray with a 1/2 smoked cigar on the table. The positive things about Hotel Lancelot are that the location is great. Walking distance to many great sites and the courtyard is nice.