Best Western Premier Hotel Royal Santina

Great location near the central train station. The room was of average size and seemed newly renovated. Staff at check-in could be a bit friendlier.

로마 테르미니역에서 가깝고 시설 깔끔하고 조식 맛있는 호텔입니다~!ㅎㅎ

Front Desk service is sub-par and lacking in general knowledge to guests. Examples. 1. Hop On Hop Off booking from front desk Was told that pick-up and drop-off will be at Station A opposite the hotel. But end of the tour, we were dropped off at Station B and was told there's no bus going to Station A. We have to find our own way back due to unfriendly bus staff. 2. Restaurant Recommendation Was given wrong direction by FO staff and have to walk back to hotel again to reconfirm direction. 3. Airport Transfer to FCO T3 Booked 1 day in advance thru FO, but this morning when we went down to FO for check-out, there's no record ? Even though we were given a print out booking form from FO yesterday. Disappointed 1st hotel stay in ROME. However, hotel location is conveniently located near to Rome Termini.