Hotel Trevi - Gruppo Trevi Hotels

We were very unimpressed with this hotel and if we were spending any more than the one night I would have gone elsewhere, knowing full well our booking was non-refundable. This was our last night of a two week holiday in Italy and we wanted to splurge a bit and stay somewhere “nicer” so willing to pay more than many other places. Trevi Fountain was the last stop on our travels so decided to stay at the Trevi Hotel. Read the reviews and looked at the pictures and felt confident we made a good choice. Then we got there. To start, the girl at the front desk was not overly friendly, it took forever to get checked in and there was no bathroom in the lobby. Then, they didn’t even put us in a room in the hotel building. They checked us in then proceeded to walk us out the door, down an alley, and into to a totally separate building. The “lobby” contained an old dingy couch and some cleaning equipment. It felt like we had walked into a broom closet. It was so dark we could hardly see and it stunk of mildew. The hallway was so tight the luggage almost didn’t fit through. There were a few other rooms with doors all very close together and we could hear EVERYTHING. The room was small and dark and had an awkward ledge in the floor we kept tripping over. The “queen” bed was just two singles pushed together. The bathroom had no fan and no window and the shower leaked. After showering, the whole hotel room had filled up with hot steam and the floor was wet. The air conditioning didn’t work. The fan turned on but seemed to be circulating air from someone else’s bathroom as it immediately added a pungent smell to the already uncomfortable environment. So we decided to open the window to let in fresh air, only to discover the window was adjacent to the entrance of an archeological building in the narrow alley and it was filled with tourists. As we were on the ground level we now faced about 30 people looking straight into our hotel room. And this was how it stayed until about 9pm. Then from 9 until about midnight we were subjected to constant noises of businesses taking out their bottles and trash and cigarette smoke wafting in the window (which every time we shut were reminded of the reason we opened it to begin with), then the street cleaner woke us up around 6:30am blasting water onto the wall right outside our room. We had to shut the window to stop the spray from coming right in.  Breakfast was okay, other than having to trek back to the main building, take the elevator to the 4th floor, then climb the stairs to the fifth floor where the breakfast room was. The whole experience was just ridiculous.

Mi visita fue todo muy bien, recepción muy amables y cordiales. Lo recomiendo Excelente Ubicación.

Excelente ubicación, muy tranquilo para descansar y personal amable. Mejorable el confort de las camas.

트레비분수는 가까워요 다만 캐리어 끌고 숙소까지 가는 위치는 역시 돌길이라 힘들었네요:-) 그래도 중심이라 이동하는데는 어렵지 않았으나, 투어 모임 위치가 대부분 떼르미니역부근이라 도보이동 기차이동만 괜찮다면 역 근처를 더 추천 드려요:) 캐리어끌고가기가 너무 힘들었어서..

酒店的位置極佳，是罗马许願泉的傍邊，而且很近購物中心区，但他们地处陜窄的后街，而且房间不在同一个建築物而是在50多米的另一个建築物的顶楼。行李要在不平坦的路上被拖行十分傷箱子。住的楼是很旧的建築物，升降机超小只能容納兩人，而且如果某層沒有把门关好，升降机不会动，分分鈡要爬5層楼梯。房间还可以但洗澡的水溫很难控制，洗澡时要吗太燙，要吗太冷。房间有螞蟻，早一晩買回的旦糕报废了，更糟糕的是熱水壺煮的水有很多沉積物，两天沒有熱水喝。前台服务态很一般。花了兩千多元住了两晩，完全是踩雷。絕不推薦。

При регистрации не видят бронь через Trip.com, нужно все заполнять вручную. Заселение в задании через две улицы🤷♂️ Лифта нет, на пятый этаж подниматься пожилым будет тяжело. Воды в номере нет, минибар с водой платный. Среди ночи сам включается кондиционер, от которого просыпаешься. Из плюсов местоположение и цена.