Colin
12. heinäkuuta 2025
Poor, poor service and accommodation
I think I've overpaid for that stay. I haven't felt this way about an accommodation before, I feel totally hoodwinked by sonder...
Apparently all photos are Generic photos!! That is terrible. What we saw didn't represent the apartment we stayed in. Small things first: there was makeshift wooded rods holding up the step, screwed in and painted black, the stairs railing is held together by cable ties, and the shower was coming out of the wall. I have a video, (taken during the night) of the air-conditioning unit going into a fit before it sorts itself out and starts working again.This happened every night. I will never use sonder again while I have breath in my lungs, the way they just shrugged their shoulders and played it off as my issues.When i respectively contacted Sonder, i was treated as though i wanted a refund, which wasnt the case, i wanted to suggest that a mistake had occurred, then it turned disrespectful from their side, this was supposed to be superior, i dont think so..
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