Daphne Luxury Suites

Recherchant un endroit sympa pour notre séjour de 4 nuits à 2 couples, la situation et les photos… nous ont séduit Réservation d’une suite ( de luxe ) avec 2 chambres La réalité est pas luxe ! Literie catastrophique , pas de chevet ni lumière ( dans une des chambres) rien pour poser les valises , deuxième matinée pas d’eau ! Des prises électriques antiques , chambranles de porte qui se décolle , finition bricolage etc… Et pour bien commencer la journée … le petit déjeuner ..!! Pas comme sur les photos!! On vous donne des coupons pour aller dans un bar à 5min et vous avez droit à une boisson chaude et un petit pain ou croissant , le reste en supplément ( 6,5€ le petit sandwich tomate mozza …) et la patronne … la sympathie de Mme Adams!! Il n’y a que la situation qui est très bien

Decent stay We booked for 3 nights of stay in Daphne Luxury Suite. However, we were told on the morning of our check-in, that the proposed apartment was dirtied by the heavy rain, and we had to stay in 2 separate units. 2 of us had to stay in a 3 star looking tiny room, while the other 4 stayed in a Junior Suite 2 floors away. To add to the inconvenience, we had to relocate to the original proposed apartment the next day, which messed up our Day Trip plans. The caretaker lady was very kind, and she helped us shift all the luggage through different floors, into the new apartment. The 2 bedroom apartment on level 1 was clean, and has a good working kitchen. It also has a washing machine, for those who wish to do their laundry mid-trip. The ensuite bedroom has a shower stall inside its room, but you still have to step out of your room, if you need to use the loo. Daphne Luxury is within walking distance to Trevi Fountain(20min), and Rinascente(10 min). It also has supermarkets, pharmacies and trattorias nearby.

Ho prenotato questo hotel a novembre per le vacanze di Pasqua, dal 7 aprile al 9. Ieri, 5 aprile mi hanno cancellato la prenotazione per overbooking. Già pagato treni, musei Vaticani, Colosseo.....complimenti per l'attenzione verso il cliente. Naturalmente neanche un messaggio di scuse......senza parole. Sicuramente legalmente lo possono fare, ma la professionalità e la correttezza vs le persone dovrebbe essere fondamentale vs i clienti.

Esta en un callejón sucio y apartado. Llegue a las 23hs y no tenia instrucciones para entrar. El señor super desagradable y quiso que me moviera de habitación 3 veces en una estancia de 4 días. La habitación sin luz que da a un patio sucio y ruidoso. Todo muy descuidado. Super caro para lo que es. Me cobraron 70Euros de mas y no me dieron ni factura ni explicaciones (a pesar de que los impuestos estaban desglosados en el precio de expedía!). Imposible contactar al la gerencia del hotel durante y después de mi estancia. ******* HORROROSO, no me ayudaron a reclamar. No tienen ningún email o teléfono de contacto. Una experiencia super desagradable. NO LO RECOMIENDO. It is in a dirty and secluded alley. I arrived at 11:00 p.m. and had no instructions to enter. The owner was super unpleasant and wanted me to move from room to room 3 times in a 4-day stay. The room without light that overlooks a dirty and noisy courtyard. All very sloppy. Super expensive for what it is. They charged me 70 Euros more and did not give me an invoice or explanations (despite the fact that the taxes were broken down in the shipping price!). It was impossible to be in contact with the hotel during and after my stay. ******* HORRIBLE, they did not help me to claim. They do not have any contact email or telephone number.

On the positive side, an excellent room in a really great, quiet area within walking distance of many great shops and restaurants. Who knew there was an amazing Michelin Guide restaurant underneath!? (Colline Emiliane: Make a reservation as they were booked up for both sittings for weeks!). Lots of great cafés within one block, so skip the €20 breakfast as it’s not self-serve, as one would expect in Europe. The cleaning person was amazing. There was no “library,” but there was a small common area. Everything was very clean and tidy. In the photos on here, they’ve dressed the entrance to look more hotel-y but keep your expectations low on that front. It’s an apartment building, which they’re very clear about, but that “lobby” photo is a tad misleading. WIFI was weak and spotty at times, the safe wasn’t working, and if you like a lovely blow-out to go out, you’ll need to bring a hair dryer as the built-in conked out after about 30 seconds on high. This wasn't a huge issue for us. Check-in was a bit bumpy. We never received an email with instructions but found a number to text, and as soon as we did, it was all very quick and straightforward. So my advice is to make sure you know how to check in ahead of time and know what you're booking, and you’ll have a great time here!

Overbooking e impossibile da contattare