Occidental Aran Park arvostelua

Majoituspaikan vastaus: Estimado huésped,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos profundamente que durante su estancia no tuviese acceso a agua caliente. Entendemos lo esencial que es este servicio para el confort de nuestros huéspedes y pedimos disculpas por cualquier inconveniente que esto haya podido causarle.Nos satisface saber que encontró nuestro hotel tranquilo y que el estacionamiento gratuito cumplió con sus expectativas. Siempre nos esforzamos por ofrecer un ambiente relajante y comodidades convenientes para nuestros huéspedes.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativasAtentamenteLa DirezioneOccidental Aran Park Hotel

Majoituspaikan vastaus: Gentile Ospite,La ringraziamo per aver scelto di trascorrere il suo soggiorno presso il Occidental Aran Park e per aver voluto condividere con noi le sue opinioni riguardo il servizio offerto.Siamo lieti che la sua permanenza presso l'Occidental Aran Park sia stata così positiva.Siamo grati che abbia apprezzato la tranquillità della zona, l'igiene impeccabile delle nostre stanze e la cordialità del nostro personale, sempre pronto ad assistere i nostri ospiti con dedizione e professionalità. Il nostro obiettivo è offrire un'atmosfera elegante e sofisticata, accompagnata da servizi pensati per il massimo comfort, come il nostro centro fitness completamente attrezzato e la nostra offerta gastronomica che spazia dai piatti tipici locali alla cucina internazionale.La ringraziamo ancora una volta per aver scelto il nostro albergo e la invitiamo a tornare in futuro.Le porgiamo i nostri più cordiali saluti.La DirezioneOccidental Aran Park Hotel

Majoituspaikan vastaus: Dear Guest,Thank you for your review.We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so our guests feel comfortable. We will forward your comment to the management team; customer feedback helps us to improve, and we will keep it in mind for future improvements.We are, nevertheless, pleased that you had an enjoyable stay with us.We hope to welcome you again in the future. Best regards,La DirezioneOccidental Aran Park Hotel

Majoituspaikan vastaus: Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry to hear that the in-room amenities did not completely meet your expectations. Our aim is always to provide a comfortable and convenient experience for our guests, and we take your feedback seriously.We are delighted that you enjoyed the comfort of your stay and the friendliness of our staff, with a special mention of Claudia. It is also great to hear that you found our breakfast a good start to your day before exploring the city's attractions. Our team takes pride in delivering an exceptional service and ensuring our guests can savor the best of local and international cuisine at our restaurants.We are hoping to welcome you back in the future. All the best.La DirezioneOccidental Aran Park Hotel

Majoituspaikan vastaus: Dear Tanjil,Thank you for your review.We apologize that certain parts of your stay fell short of your expectations. The hotel is indeed located in a serene residential area, which requires a short bus and metro journey to reach central Rome's attractions. We understand this can be less convenient for some guests, and we are continually seeking ways to enhance our transportation solutions. Additionally, we are attentive to your feedback regarding the air conditioning and are currently reviewing our system settings to ensure guest comfort throughout their stay.Nonetheless, we are delighted that you enjoyed the clean and spacious rooms, our cozy ambiance, and the added touch of having a balcony. These are aspects of our hotel that we are particularly proud of, and we're pleased they contributed positively to your stay.We hope to welcome you again in the future. Best regards,La DirezioneOccidental Aran Park Hotel