Leonardo Boutique Hotel Rome Monti

Quiet neighborhood Nice hotel, new, nice rooms with comfortable beds Walk to most sites about 15 mins Good size room for two Good value Would return again

Highly recommended, not far from most sites and it’s newly refurbished and clean!

I stayed at this hotel and unfortunately had a very concerning experience. During my stay, approximately €30 went missing from my bag in my room (a £20 note, some euro coins, and British coins). I reported this to the police, and it was documented clearly as €30, not €200 as the hotel has falsely claimed in their response. I even offered the hotel a copy of the police report, but they refused to accept it. There were also serious hygiene concerns. My toothbrush, which was left on a shelf, was found on the floor when I returned to my room — along with some of my personal care items. This is extremely unhygienic and completely unnecessary. Additionally, my makeup products — including some expensive lipsticks — were tampered with by cleaning staff. This raises serious concerns about respect for guests’ belongings and overall standards of cleanliness and professionalism. I also attempted to leave a note for the bar staff regarding a half-glass of wine I had purchased after the bartender left, offering to pay for it to avoid any misunderstanding. This was misrepresented in the hotel’s response, which implied attempted theft — a completely false accusation. I have the receipt for my wine purchase to prove this. The hotel also claimed to have CCTV, with signs posted indicating cameras are in operation. However, when I asked to review footage, I was told the cameras do not actually work. This is highly misleading for guests who assume their safety is being monitored. Rude manager