Quality Inn

We stayed -1- night here on our way to Florida to visit family and go on a cruise out of Florida. Decent hotel that looks like it’s being renovated. Hotel was very well lighted at night. Very close to everything. Our hotel room had -2- beds. Front desk lady was very nice when we checked in.

We checked in on October 2 while returning to our home. We went through ******* to get reservation. We reserved 2 rooms for the three of us. After we got to room and unpacked my cousin went to take a shower. He said no hot water. The friend in the other room knocked on our door and said no hot water in his room either. Picked up phone to call front desk and phone not working. I called on my cell phone and was told by front desk water heater broke and replacement part to fix would be there next day. We did sleep there because of time. Next day went to check out complained it front desk and was told that person to talk to not in until. Never staying again

Checked in after midnite after driving 10hrs. Rm was disgusting. The last person left garbage all over room, used socks, toiletries and what seemed to be blood on comforter which I didnt notice till morn. First complained after check in but found more later. Came down to complain more in morning and found first list was gone. Redid. Called for discount/refund told no. Was told none of this was reported to management. NEVER STAY HERE!!!!

WE ARRIVED ON 4/30 TO CHECK INN TO QUALITY INN AFTER CHECKING IN WE WENT TO THE ROOM. AFTER ENTERING THE ROOM WE SMEELED LIKE A SOUR MOP AND THE BED WAS JUST A BOX SPRING HARD AND THIN. WE IMMEDIATELY LEFT TO GO CHECK OUT. ARRIVING TO THE DESK TO CHECK OUT I ASKED FOR A REFUND AND WAS ASKED WHY. i EXPLAINED TO THE STAFF THE ROOM WAS COMPLETELY UNACCEPTABLE AND NOT CLEAN AND WANTED A REFUND. I WAS TOLD THAT I HAD TO GO THROUGH THE THIRD PARTY ONLINE WHICH IS WHERE I BOOKED TO GET A REFUND. I IMMEDIATELY CALLED THE ONLINE BOLKING AND WAS TOLD THEY HAD TO CONTACT THE HOTEL TO VERIFY WHAT I WAS TELLING THEM. WE LEAVE AND FIND ANOTHER ROOM LUCKLIY AND WE STAYED THERE. THE NEXT DAY I RECEIVED AN EMAIL STATING THAT WE STAYED AT THE PREVIOUS HOTEL WHICH WAS A LIE. I IMMEDIATELY SUBMITTED THE RECEIPT FROM THE OTHER HOTEL AND TOLD THEM THAT I COULD SUBMIT VIDEO IF NEEDED. ABOUT 6 HOURS LATER I RECEIVED ANOTHER EMAIL STATING THAT MY REFUND WAS BEING PROCESSED. THE FACT THAT THE STAFF LIED AT THIS HOTEL STATING THAT WE STAYED WHEN WE DIDDN'T WAS VEREY UPSETTING.LONG STORY SHORT DO NOT STAY HERE!!!!!! DO NOT TRUST WHAT YOU SEE ONLINE IT'S MISLEADING.

We stayed for one night. We had a clean room, comfortable beds. Clean bathroom. Check in was smooth. Air conditioning works well. Did not stay for breakfast. We’d stay again. Good hotel for an overnight visit. They have a pool for Warner days ahead.

Stayed for one day for basketball tournament. The renovations to the hotel were great. Updated room, breakfast was hot and ideal was for my athlete. Restaurants and shopping centers near by was a plus.

This hotel is in the middle of nowhere it seemed while driving to it at night. The hotel seemed pretty strange when you had to check in to the front desk with a window and tray separating you from the front desk agent. We got to the room as we just needed to rest for a few hours before beginning our drive again. I couldn’t sleep all night as the walls were paper thin and could hear our neighbors all night. The bathroom was extremely outdated with a faucet that I don’t think I’ve ever seen as it was so old. The toilet didn’t work so I had to take the tank cover off and juggle the handle in order for the bowl to fill with water. When it did fill with water, it took around 3 minutes. And then when I looked inside the tank, I was disgusted to see black mold everywhere inside of it. Overall, definitely will reconsider staying with the Choice hotel brand moving forward as the choice hotels always seem disgusting and outdated.

Was there for 3 nights with my granddaughter. We were gone during the day shopping and running around only to come back all 3 days to find that the beds were not made, or clean towels to replace the ones we used. Did not clean the room once during our stay. Didn't refill the soap, shampoo, or conditioner. Is this a thing of the past. They want to charge high dollar for what? A cheap breakfast! I had to take out the trash a few times during our stay. I don't know about others, but when I stay at a hotel it's so I don't have to clean and make beds. You know, on vacation. They rented out the room above us and it sounded like a herd of cattle running all night. We had to bang on the ceiling a few times to make them stop. So not much between the ceiling and floor above. Which caused the popcorn ceiling to drop dust and white pieces all over our things. The staff doesn't communicate with each other at all. No one could decide if check out was 11 or 12. Was told different times by 3 different staff members. There was hot water, but the tub was not fit to use except as a shower. It looked like it had been repainted and it was peeling off. The caulking around the tub was also coming off. The tub just didn't look clean. The AC and heat did work so I guess that was a plus. There is a pool, but it has been closed for a while. There are cig, butts all over the place. And there is a smoking area. But it's in front of the lobby as you go in. Not a good place for it. There needs to be an area away from the front for smokers. I think I have covered our time here as well as I can. It would have been nice to come back to a clean room after shopping each day. Or at least a call from the front desk asking do we want our room to be serviced.

there was filthy black stuff coming out of a.c. which landed on floor and all over the bed. had to change rooms 3 times to find the one with the least filth. tired of traveling that day so we gave in and stayed. it was gross.