Vieraskäyttäjä
1. marraskuuta 2022
Was there for 3 nights with my granddaughter. We were gone during the day shopping and running around only to come back all 3 days to find that the beds were not made, or clean towels to replace the ones we used. Did not clean the room once during our stay. Didn't refill the soap, shampoo, or conditioner. Is this a thing of the past. They want to charge high dollar for what? A cheap breakfast! I had to take out the trash a few times during our stay. I don't know about others, but when I stay at a hotel it's so I don't have to clean and make beds. You know, on vacation. They rented out the room above us and it sounded like a herd of cattle running all night. We had to bang on the ceiling a few times to make them stop. So not much between the ceiling and floor above. Which caused the popcorn ceiling to drop dust and white pieces all over our things. The staff doesn't communicate with each other at all. No one could decide if check out was 11 or 12. Was told different times by 3 different staff members. There was hot water, but the tub was not fit to use except as a shower. It looked like it had been repainted and it was peeling off. The caulking around the tub was also coming off. The tub just didn't look clean. The AC and heat did work so I guess that was a plus. There is a pool, but it has been closed for a while. There are cig, butts all over the place. And there is a smoking area. But it's in front of the lobby as you go in. Not a good place for it. There needs to be an area away from the front for smokers. I think I have covered our time here as well as I can. It would have been nice to come back to a clean room after shopping each day. Or at least a call from the front desk asking do we want our room to be serviced.
Käännä