Residence Inn Rocky Mount

Check in was fast we had family members also staying at hotel asked to be close, but I guess nothing near us we were on same floor so that helped. Room looked as it had not been cleaned, food in fridge floors in bathrooms had towels left on floor. Called front desk and sent someone, when housekeeping entered room, we told her all the issues, and he answer was not what we expected she very rudely said is that it? We just said all we ask is new towels and remove food. Our family's room also had left over food. They went to desk and also person behind desk acted like we were bothering them. Think it's time to retrain your staff if that is how you want to treat guests. The breakfast in the morning was good and hot. If we ever have to go back to Rocky Mount we will try the other hotels nearby as this one was not up to any Residence Inn standard I have been to

Very clean and friendly!

This hotel needs a major overhaul. The carpet is frayed, lights broken, there are stains on the sofa and I found only one lone bowl in the cabinets, which are badly scratched. The coffee cups have stains, yuck…The woman at the front desk is lovely and accommodating. I would not stay here again until it’s renovated.