Vieraskäyttäjä
25. elokuuta 2023
After a recent 10 day stay at this hotel while our home was being repaired, I want to warn potential future guests not to stay here, especially women and children. During our stay, my husband and I were verbally accosted by another guest on the elevator that continued into the hallway and then into the lobby. The acting GM was called to sort things out and he chose in his own words “to remain neutral.” In an episode of verbal violence that could easily have escalated to physical harm, the acting GM chose to remain neutral allowing the aggressor to remain in the hotel without consequences. Furthermore, we learned that the hotel does not have internal security cameras which serve as a crime deterrent and help local authorities solve crimes that do occur. Despite our strong feelings, the GM remained nonchalant and uncaring, refusing to keep his guests and staff safe from another guest who started a confrontation with us. For those of you whose families are part of travel ball teams or people coming to the local event center, I highly recommend you stay elsewhere because you will not be safe here under this GM’s “leadership.” The hotel staff were absolutely wonderful to us and were horrified at the situation and how it was handled. I am deducing that their safety and human rights are valued as much as mine by this GM.
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