Quality Inn & Suites

I checked in my room and found out the room sheet were dirty looks like is been done but a women hair was all over the sheet,I asked to change my room they gave me another one found out dead cockroach was by my night stand.

Room was clean and spacious as we had the suite. Area was convenient to our destination in Calallan. My 3 stars was largely due to the breakfast, and I'm no stranger to Choice hotels turkey sausage and eggs out of a bag. This location was limited to waffles and a different coffee machine than I'm used to at most Choice properties.

Worst hotel EVER!!!!! They don't have coffee for breakfast area. Only Cereal, Yogurt & Waffles. They advertise Fresh Fruit and hot breakfast. None of those. My sister and her family were given a room upstairs, they had asked for a handicap room and was told they didn't have one. The next day we had a party to go to and the elevator was not working. She couldn't get her husband downstairs. they told them it would not be fixed until Monday. this was on a Sat. and the party was at 5:30 Sat night. Finally told the hotel they would call the ADA and report it so they got it fixed. don't stay at this hotel. Terrible! Fridge in room didn't work either.

This hotel looks trendy and has a nice ambient. The outdoor pool is awesome. The fitness facilities are decent and the overall appearance of the hotel was nice.The host is very welcoming and acommodating. Make sure you have everything you need for the night. The hotel is 10 minutes from the shopping ***** and all the stores and restuaraunts close by 10. Ross is the only thing open late. Have what you need for the stay. The hotel does have vending machines and laundry on every floor. Thats a great amenity. I would have given this hotel 5 stars if it wasnt for the bad breakfast and bed bugs in our room. We stayed in a double queen suite with a kitchen. We were looking forward to using the stove but we found out this hotel has no dishes, utensils, pots or pans for the customers to use. The front desk does not have any to lend so bring your own supplies. Do not expect an elaborate breakfast either. All that was availible were cold bean and cheese tacos, juice and cofee. Nothing else no fresh fruit eggs, pastries or sausage as stated in the hotel info. There also was no dishes in the eating area. Do not go hoping to expect a nice breakfast. The room we stayed in looked clean, pleasant and modern and smelled fresh. So we expected a clean room and did not worry about any bed bugs. The sofa bed my boys stayed in was broken so it was slanted so my sons did not have a comfortable sleep. When my wife and daughter woke up they had bed bug bites all over themselves. Come to find out the bed bugs were hiding in the curtains. That wrecked up our pleasant stay. We spoke to the manger he was apologetic but said he could not refund our money or give me my points back because we had already spent the night. He said had you told me last night we could have changed your room and accomodated. Unfortunately the bed bugs ruined our padre island get away.