Grand Plaza Hotel - Takhasosi Riyadh

利雅得市中心區域的酒店，出行比較方便，旁邊不遠也有商超廣場，方便吃飯。酒店內設雖然比較一般，但性價比不錯。

服務： 非常不滿意，用了這麼久攜程定酒店，這是第一次遇到！一共三晚，已經預付費。 首先，第一晚深夜凌晨抵達酒店，前台告知沒有房間了！ 這是深夜哦！ 其次，酒店前台告知，第一晚酒店不受理退款，因為酒店不是直接受理方，踢皮球請聯繫攜程！ 整體體驗非常差！總體差評！

Nice room and clean. Bed was VERY hard. There was shower and bath in room, but shower not working, so forced to take bath. View directly on wall, that close that room was bit dark. On 1 occasion housekeeping forgot to clean room. Quite central and convenient located. Staff friendly. Fridge and safety box in room. Nice gym. Nice cleanpool; as sun didn’t reach it it was surprisingly cool. Could do with thinner duvet as now at night ongoing pretty loud airco required.

I booked 1 night before as I arrived the night before. I asked if I could not change rooms the next day when my roommate arrived so was give 2 singe beds. All good. Then after using the key card for 5 minutes, it went into darkness, each time crawling on the floor to find the door. This went on 4 times, I finally went back downstairs. Gave me another card. The moment I used the sink, it filled with dirty water and would not empty. Now I tried to have a shower, didn’t work. Rang downstairs and a repair man came later. Said it would get fixed at 9am tomorrow. I’m in nothing but a gown and after 24 hours of travelling I needed a shower now. So, they changed my room. Late at night I was running back and forth to a new room. New room, there was this loud noise like in a horror movie non-stop. It was the elevators going up and down. It was soooo loud in this room. Probably a room they never use but I finally had a shower. Next day phone didn’t work. Kettle didn’t work. We took it downstairs, handed it in and asked for another one. Then asked again and again 4 times. Asked for another pillow 5 times. Every time we came back to the room the key cards never worked. Was so sick of going up and down to the reception to try to get in. This hotel was a disaster and I paid $250 Australian for the extra night. Probably worth $60 at best. Intrepid should NOT use this hotel.

90 minutes wait at the check-in was the worst check-in experience ever. And the hotel was prepaid! Breakfast is below average, not even a 3* standard. Rooms are not well maintained, furniture is falling apart. Wi-fi in the room does not work most of the time. On the good side, hotel is located in a quiet area, bed was pretty comfty, and room was spacious. Parking is free of charge. Great arab grill joint around the corner.

الفندق قديم جدا والاهتمام فقط ببهو الاستقبال والمطعم جيد ، الاسنسيرات مزعجه وتسمعها من الغرفه ولا يوجد عازل في الغرف لصوت الشارع مع اني سكنت في جناح غرفتين ثم انتقلت في اليوم الثاني إلى جناح غرفه والسعر مبالغ فيه ، مراوح سحب الهواء في الحمام مزعجه جدا والمناشف قديمه ومهترئه وعند المغادره ( تشيك اوت ) العمال يطرقون الباب والتلفون يتصل بشكل مستمر والجوال أيضا مع انني كنت استخدم دورة المياه واجهز حقائبي ومع انني دفعت كامل المبلغ الا ان موظف الاستقبال يحاول سحب مبلغ من الفيزا المسجله في بوكينج وعندما تحدثت مع الموظف وابديت ملاحظتي قام بالغاء الحجز حتى لا أكتب تقييم بوكينج عموما هو موتيل وليس فندق والموظف ليس لديه اي خبره فندقيه .. مع احترامي للموظف الذي استقبلني في البدايه ( عبده ) لانه كان في قمة الذوق والادب