Mandarin Oriental Al Faisaliah, Riyadh

來利雅得首選他們家，早餐完美，房間免費升級

Excellent service, great hospitality and definitely would stay here again in the future

Good food

I recently stayed at the Mandarin Oriental Riyadh during my first visit to the city, and it was an exceptional experience. The hotel is elegant and welcoming, and I was impressed by the kind hospitality — the manager personally checked in to ensure everything was going well. The room was comfortable and beautifully designed. I would definitely recommend this hotel to anyone visiting Riyadh.

Really well run and well kept hotel. Food and gym are amazing too.

I didn’t stay in the hotel but I accessed their spa services only. I had a massage which was wonderful but the wash and blow dry was a nightmare. I left before the hair service was completed because the young woman assigned to me clearly dust know basic hair care or hair dressing techniques . Not only that but she could understand English . She didn’t know how to use hair rollers, didn’t know how to use large clips , she didn’t know how to flatiron and follow with a brush . I had to get her supervisor in 3-4 x to explain to her what I wanted. At the end of the day I didn’t get the big bouncy blow dry that ashes fur. I gave and left as she kept doing things I asked her not to do. Also on another note, after I had my massage I packed the front desk boss if I could tip the masseuse . She said that I could if I wished . I said I would like to give her the equivalent of an hour of pay as a tip . Front desk boss says “ she earns 720 SR’s per hour”. This was the cost of the whole service so I said “I don’t think so”. I ended up not leaving a tip because I felt like they were trying to take advantage of me as a Westerner. I think front desk boss needs to train their hair stylist s better and to be more ethical in their dealings with clients