Radisson Hotel and Residence Riyadh Olaya

My stay at this Radisson Olaya hotel was one of the worst experiences I’ve had within the Radisson network. The hotel is surrounded by non-stop construction, making it nearly impossible to get any rest. The staff were unprofessional and showed little to no concern for guests’ needs. The breakfast was extremely poor and disappointing, lacking both quality and variety. Overall, my experience was far below expectations, and I would never return to this hotel. I strongly advise others to look elsewhere for a more comfortable and well-managed stay. I’m a Radisson VIP member and will never go back to this disappointing hotel

I've been staying at the Radisson Olaya Hotel in Riyadh on and off for the past 6 weeks, and it has been a consistently excellent experience. The hotel itself is very nice, with well-appointed and extremely comfortable rooms that make for a relaxing stay. The amenities at this hotel are top-notch. There's an indoor pool, separate male and female health clubs with steam rooms and saunas, a fitness center, and a spa for unwinding after a long day. The on-site restaurant and lounge offer delicious dining, and the breakfast buffet is a great way to start the day. A special mention goes to the food services staff, particularly Aabid and Jay Vie from the morning team. Their prompt and professional service, combined with their great attitudes, have truly enhanced my stay. Their efforts in providing a comfortable and enjoyable dining experience each morning are greatly appreciated. Overall, I highly recommend the Radisson Olaya Hotel for anyone visiting Riyadh. The exceptional service, comfortable accommodations, and excellent amenities make it a standout choice.

Staff was amazing and the entire Hotel was clean and well kept

4 night stay. Nice enough hotel but with loud building works going on immediately next door, either completely through the night or breaking for only 3-4 hours between 00:00 & 04:00. I had little sleep each night, compounded by an air conditioning system in my room, that for a new hotel - made an awful noise. The hotel should make prospective guests aware of this before booking (there was merely a letter in the room apologising for building works between 9am & 5pm) and the pricing should reflect this. At £325 a night - it is simply unacceptable. When I tried to explain at reception, the staff had no authority to do anything and had to speak to a manager who despite me waiting for a considerable amount time never arrived because he was ‘in a meeting’.

All staff were super kind. I would specially acknowledge Ms. Hanadi from the front desk for the exceptional help during the stay.

Return visit, met Jony who cleaned my room, amazing detail to the cleaning of my room, great asset to your company, nothing was to much trouble, thank you Jony 👍 very relaxing trip a nice chill vibe to the hotel if you want relax, shame about all night digging next door