الاستقبال وعمال نظافة الغرف قمة في الاخلاق واللطافة ويحاولون جاهدين انهم يرضون النزيل، أما مطعم الفندق (خدمة الغرف) سيء للاسف الاكل جداً سيء والخدمة ليست جيدة.
للمعلومية، خدمة السبا عندهم متوقفة ولما طلبت سبا من برا الاوتيل قالوا ممنوع لكن راح نسمح لك هذي المره فقط.
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for taking the time to share your feedback. We truly appreciate your kind words about our reception and housekeeping staff. Providing excellent service is our top priority, and we are pleased to hear that our team made a positive impression on your stay.We sincerely regret that your experience with our restaurant and room service did not meet your expectations. Your comments regarding food quality and service have been shared with our management team for immediate review and improvement.
Ailvyoudexiaohao
Standard-huone
Majoittunut 11. 2024
Liikematkustajat
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.1.2025
設施:好
環境:非常方便
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full services we looking forward to see you again best regards sayed
Vieraskäyttäjä
Standard-huone
Majoittunut 12. 2024
Perhe
20 arvostelu
2.0/5
Lähetetty 27.1.2025
就房間大些,房間硬軟件實在不值這個價格
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback! We’re glad to hear that you appreciated the size of the room. We strive to offer a comfortable space for all our guests. We’re sorry to hear that the hardware and software didn’t meet your expectations. Your comments are invaluable to us, and we’ll certainly take them into consideration as we continue to improve our offerings. If there’s anything specific you think we could do to enhance the experience, we’d love to hear your suggestions."
Vieraskäyttäjä
Standard-huone
Majoittunut 10. 2024
Liikematkustajat
12 arvostelu
4.6/5
Mahtava
Lähetetty 18.11.2024
酒店很新 前台和其他工作人員都很熱情,很好
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full services we looking forward to see you again best regards sayed
Vieraskäyttäjä
Standard-huone
Majoittunut 9. 2024
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.11.2024
酒店位置很好 離國王中心很近,酒店樓下有便利店。
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full services we looking forward to see you again best regards sayed
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and we apologize for that will fix it the door of shower Looking forward to see you againbest regards sayed
Vieraskäyttäjä
Queen-huone
Majoittunut 9. 2024
Liikematkustajat
26 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.10.2024
總體一般,性價比低。
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full services we looking forward to see you again best regards sayed
Vieraskäyttäjä
Standard-huone
Majoittunut 9. 2024
Liikematkustajat
11 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 12.10.2024
房間還算簡單乾淨,早餐的種類比較少
Käännä
Majoituspaikan vastaus: Dear Valued partner Greetings from Ross hotel we want to think you for your kind comment , and already informed our staff you comment to avoid there is problem again looking forward to see you again best regards
Vieraskäyttäjä
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.9.2024
酒店比較新,位置在王國中心附近,比較方便。酒店服務態度非常好,體驗很棒。
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full serviceswe looking forward to see you again best regards sayed
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and will sharing your comment with hotel staff to encourage them to give hotel guests full comfort and full serviceswe looking forward to see you again best regards sayed
Anonyymi käyttäjä
Queen-huone
Majoittunut 8. 2024
Liikematkustajat
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 26.9.2024
空調聲音有點大
Käännä
Majoituspaikan vastaus: Dear Valued guest greetings from ross hotel We would like t thank you for choosing Ross hotel , and would like to thank you for take your time to write your kind comment , and we are sorry for feeling noisy ,will fixit the problem we looking forward to see you again best regards sayed