The Peppertree Luxury Accommodation

This was the most disappointing experience of our trip so far in New Zealand. Because we had paid a lot of money for the room and it was advertised as ‘luxury 5 star accommodation’ we were expecting the luxury that was promised. Unfortunately the bed in the faded bedroom was old and uncomfortable and the shower in the faded bathroom had no pressure and no hot water. We spoke to Heidi the host about our concerns but all she could do was apologise and offer us a bottle of wine. When we explained that we didn’t drink she offered us a cup of tea. She seemed concerned and knew that we were unhappy but wasn’t prepared to do anything about it. Other reviews suggest that people were happy with this accommodation but if they’re travelling with a tour company perhaps they don’t realise how much they are paying for the room or perhaps the rooms vary in quality. I saw one room which was definitely more luxurious than ours. All our accommodation in New Zealand has been better than this and have cost substantially less. The Pepper Tree either needs to upgrade their out dated rooms or reduce the cost of those not up to standard. The Pepper Tree states that it is rated five star by Qualmark but we have been unable to find it registered on The Qualmark website.

We had a lovely few days at Peppertree, Heidi is the perfect host. The property is a beautiful heritage building with lovely gardens. Breakfast was very good pretty much all sourced locally or made by Heidi. We stayed with our daughters and visited the wineries close by. Easy to get taxi’s and services.

What a stellar place on the outskirts of the town. A lovingly restored heritage house with authentic furnishings made possible by the great eye for detail by the owners Heidi and Werner. The hostess exudes warmth and could not do enough to make our stay more pleasurable. Heidi’s recommendations for restaurants and wineries were perfect and she was happy to accommodate dietary requests. The surrounding gardens are beautiful and gave a sense of tranquility to our stay.

A slice of New Zealand heaven. A lovely hostess that made you feel like you were visiting an old friend, but without doing any of the housework! A very relaxing stay, only problem - we could only stay one night. Would love to return but living in GB might be an issue.

Comfortable base for the Marlborough wine region Heidi and Werner run a professional and welcoming small hotel and Heidi is an excellent hostess. The highlight is her breakfast which has become a benchmark for us on our travels. She also holds much sway in the region and was able to reserve us tables at otherwise busy restaurants

Previous reviewer was right - staying here feels like being invited to a traditional house party. An Edwardian home carefully restored with period detail. If you prefer a minimalist or utilitarian vibe, don’t book here. The Venetian room had a cut-glass chandelier and doors to the veranda with a fountain playing outside, I came away feeling serene after the best nights’s sleep I’d had in NZ.