Quality Inn

I have stayed here in years past but the property has really run down and needs a refresh and repairs. Clerk who checked me in was friendly and helpful. Heading to my room the need for paint and cleaning was obvious. Hand rails on stairs were dirty and the carpets looked bad. My room had a slight odor but not enough to disturb my stay. Pool is permanently closed and there is no elevator. On top of this wheelchair access would be a problem given the lack of a ramp at the side exit. There is a curb cut at the bottom on one of the staircases (why?). The stairs leaving my room were crumbling. Debis made it hazardous. Breakfast was packaged snacks (not particularly healthy). I stayed here because of the price but will not again.

NO ELEVATOR should be disclosed in the app before making nonrefundable reservations. Old motel with internet speeds at 5.5, not exaggerating!! Strong air freshener covers moldy odors, beware if you get headaches from overwhelming fragrances. The biggest trouble is the lack of working internet speed and the odor from overuse of air freshener.

This website is neither current or accurate. I booked a night here specifically to use the lovely amenities advertised for medical reasons & I was told the pool & spa had been closed since 2020. I did not stay at this establishment & had to book a last minute room elsewhere. My reservation said non-refundable & when I called the customer service number for gosplitty.com it rang & rang with no answer. The hotel front desk clerk said they have been trying to get it changed on various travel sites with no help. I am annoyed, frustrated & am in the process of trying to request a refund, despite what the confirmation says, due to false advertising & the time and money this has cost me.

Well, I guess overall this was an average place to stay for this level of hotel, but in our room the heater did not want to work for a long time and when it did it was "barely." The management was super nice and tried to accomodate with a electric floor heater. They offered an upstairs room, but we already settled into our downstairs room and no elevator with my 81 year old mother. So it was what it was. Bathroom super small. Beds okay. Just non comfortable sleep with outside temps at 20 degrees and noisy heater that didn't heat.

After booking a hotel here 9 months prior to the balloon festival we were contacted 2 months ago to tell us they were renovating and rooms were no longer available. They gave us a few other options but all were triple or quadruple what we had booked for in Jan before the October festival. We have contacted them recently and wow, they have availability at more than double what we were quoted in January. I believe the renovations story was just that and they knew they could get much more for the rooms. Choice Hotels has been of no assistance, only saying each property is individually owned and operated. They told us to contact the owner and we did try several times with no response! I will no longer stay at ANY Choice Hotel property. Ourselves and our 2 other sets of friends are without accommodations without paying an arm and leg. Do NOT book this hotel if it’s for anything important because they will likely cancel on you!!!

Although this is an older property and could use a remodel, it was very clean. Our a/c was noisy but did not keep us awake. We were on the 1st floor and could hear every step from the people above us. Staff was very personable and helpful. Will probably stay here again.

My uncle made the reservations for us. We didn't realize it was also a place where people lived (I think). But nonetheless, we didn't have any complaints. Our room was clean even though it was the first room to the left and the ice machine wasn't too far from it. We were able to watch good movie channels so we didn't hear a thing. I took a bath in a very clean bathroom with hot running water. The people outside the motel were a little iffy. The breakfast was very good with waffles and cinnamon rolls, orange juice, coffee, cereal, etc.

Have stated at Quality Inns all over the country, this was not one of the best experiences. The wifi signal was very low, desk attendant was sure the problem signing on was mine not his. Location was pretty good, restaurants in the area.

Gabino at the Front desk Was great!!! Helpful and Friendly. Saturday and Sunday morning, didn't get her name, but the lady at the desk was great. Couldnt get the coffee to work and she was right on it. Overall our stay was great!!