Wellton Riverside Spa Hotel arvostelua

We had a very disappointing stay at this hotel due to several unresolved issues and poor communication from the staff. The sink in our room was broken, making it unusable for even basic hygiene like washing our hands. We reported this to reception in the morning and were told a technician would come to fix it. Unfortunately, that never happened. When we followed up later, we were told the technician was “busy” and had already left for the day. We requested a room change, but were informed that the hotel was fully booked. Given the lack of basic amenities, we felt a refund was reasonable. Initially, the front desk staff seemed understanding and said we could speak to the manager in the morning. However, when we returned, we were redirected again and told to call another manager the following day. When we finally reached him, he flatly denied our refund request. Other aspects of the stay were also unsatisfactory. Check-in was slow, despite us arriving at the expected time. We had specifically requested separate beds, which we did not receive. Additionally, when we returned to the room later that day, it had not been cleaned. Overall, this experience left us feeling misled and frustrated. We’ve since contacted Trip and our credit card provider to escalate the issue. I would strongly recommend choosing a different hotel.

Not a bad place to stay in Riga , parking just behind in the open area

the hotel says it is 5 stars, I was in a room level of ibis budget which doesnt meet even 3 stars standard, very disapointed, very ugly room, they gave me a room on another building.  no dining room service, front desk service very limited, I will not stay there anymore.

The hotel was so nice! we love the location that near old town. the breakfast was great also!

Sijainti on loistava ja huone mukava, mutta palvelu hotellin tiskillä on erittäin hidasta ja epäystävällinen

酒店近火車站和景點. 但是酒店有規定冬天會關閉中央的冷氣， 我們去的時間有點熱， 只能開窗， 但開窗就會有蟲飛進房間. 真的很麻煩.

시내에 이동성도 좋고 편리했어요

非常方便 SPA很棒

還可以，不錯

centrally located, very quiet on higher floors facing away from the road, pleasant ambiente, quick check in and out, reasonable prices in minibar, adjustable air con, carpets need cleaning

房間很小，但勝在位置很好，距離里加古城特別近，就在隔壁，走路5分鐘就到。剛好趕上了里加823歲生日，人特別多，酒店價格也貴不少

I was moved from the original hotel to some other area, near central station , the location didn’t suit me . Also they say that they upgrade my room but it was worth then the hotel I booked before . The spa was much smaller and the breakfast wasn’t the same as it was in the hotel I choose . I get a room with such a door as in picture 🙁 I didn’t feel quite safe .

酒店位置好，附近就是主要景點。小超市拐彎就到，大超市也不太遠，步行10分鐘可到。早餐不錯，房間一般。

Well located in the city and only 1 minute away from an airport bus stop. Breakfast was exactly the same for all 3 days though with no variation. The bathroom had a broken vent which really could have been fixed.