Bingham Riverhouse

We were going to the theatre in Richmond and Bingham's looked for a suitable place to spend the night after the play. The cost of the stay was to be £210. The first inkling we got that this place was out to make money was that many items in the room had cards saying that 'If you take this with you we will charge your bill £....'. We were not interested in having a corkscrew at £60 or a container of shampoo at £20! The room was adequate, over-looking the main road, although the lighting was inflexible. We got to sleep in what was a very confortable bed. In the morning, as usual in any hotel, I got up to make a cup of tea for my wife and myself. Although there was tea and lots of sugar, there was no milk or biscuits af any type. I phoned the reception and requested these missing items. We had delivered a jug of milk and three very small croissants. We later realised that this delivery cost us £4.50 plus a service charge. Going down to breakfast we discovered that this was not a part of our £210 payment and we had to pay extra. Although the full fry was tasty it would have been nice to get some butter to have with our toast (I am not sure if that would have generated an extra charge!). We did not bother to ask as, by this stage, we were becoming weary of the place and wanted to leave as soon as possible. In summary, we are not ones to complain to the staff who are quite often not to blame for management decisions. However, we left disappointed and with a feeling that we had been ripped-off by what we would have expected to be a pleasent hotel. Wrong.

Fabulous location with amazing staff This is the most charming hotel in a idilic spot right in the river and a short walk to the center of Richmond. The staff were amazing, couldn’t have been friendlier or nicer and really cared.

This was the most perfect wedding venue. We had a beautiful day thanks to all of the staff at the Bingham. Everyone was so kind and just fantastic! The food was unbelievable and we had absolutely no stress and such a wonderful day! Thank you all so much. Sophie and Jon Cummings

Dear Bingham Team, You made the trip so special for us! Thank you so much for being accommodating, friendly and super attentive during our short stay. We were most sad about having to leave. A big shout out to Karl who was fantastic! We will come back for sure.

The room was adequate, lighting could be improved. Staff were ,on the whole, friendly and helpful. Location is lovely with view of the river from the balcony The bar was nice. The restaurant was over -priced and low on quality , vegetarian plate was colourless and bland, the plaice with samphire was underwhelming. There are far better places ro eat ii Richmond.We won't be back

This should be a 5* hotel! Me and my wife had the most amazing, relaxing, romantic stay at the Bingham Riverhouse. The room was stunning, it was classy and elegant with a vintage touch. We had a lovely view of the river, and the bath was amazing! We had the Sunday lunch which was absolutely delicious, highly recommend trying the food here. All the staff were very kind and really looked after us. We will definitely be coming back to stay.