The Petersham

走廊和房間內部看起來很古老，聞起來也很古老，但是有暖氣！感覺老年住客很多，旁邊的公園有很多鹿，離車站10分鐘車程

太令人失望！ 房間狹小 設備陳舊 入住當晚酒店女前台很不友好。 淋浴間看上去臟兮兮 更是不能使用。 洗手間異味，馬桶問題更大。 氣憤之下到前台更換房間。 依然存在問題。 但由於當天很是疲憊，又不得不拖着行李箱跑來跑去。不想再折騰，衹能湊合將就一下。 對遠道而來客人，這家酒店很是隨意和不尊重。 這是一家不能信賴的酒店。 希望不要再有旅客有我們這樣的遭遇。 慎重選擇這個非常糟糕的地方。 非常糟糕的酒店，不要選擇

I can only say the location is ideal. The rest of the hotel is average. I didn't appreciate the snobbishness of the front-line staff, esp. in this day & age. Clientele mainly retirees, so you know what to expect. Be prepared for a hot summer night!

We have stayed at this hotel many times in the past usually for special occasions like an anniversary or my husbands retirement so with our silver anniversary looming next month we decided to push the boat out and booked a one night stay on 2nd June for the penthouse suite for a sum of £488 plus 3.75% discretionary service charge including breakfast not exactly cheap for a Monday night. We made the booking a week ago. On Saturday, my husband, as a surprise, telephoned the hotel and asked for a further night to be added on Tuesday 3rd of June which is actually our anniversary. He was told that an email would follow with confirmation. By Monday night this had not arrived so I emailed asking for the invoice. It took a further two hours to arrive but when it did our first night had been cancelled and the new invoice for two nights had both nights increased to £503 per night plus the discretionary charge. There was no explanation or apology. I was so incensed that I immediately emailed again asking what was going on and cancelling the whole stay. I immediately got a reply confirming the cancellation, nothing else just the cancellation. Out of interest I went back into the site and saw that the two nights we had previously booked were now being offered at £525 per night plus the discretionary service charge. Talk about profiteering! Needless to say we will never use this hotel again

Stayed for 2 nights as part of a wedding party. Location of the hotel is excellent with a decent sized car park and within walking distance of the river or town centre. We had a Superior Room that was spacious with a large walk-in shower in the en-suite plus 'his' & 'hers' basins. Breakfast was served in the main dining room where the views were superb - the tables were a good size and well presented. Choice from the menu was first class and the food itself delicious. Service was very good and the staff generally were lovely. We would definitely recommend this hotel.

Lovely location and view. Breakfast was lovely. Only issue is that many of the bedroom have showers in bath, which is something I don’t like.