Kiotari Miraluna Resort

Wir waren zu dritt hier. Mein Ehemann, ich und unser 1 jährigen Sohn. Wir fanden alles super. Die Restaurants waren sehr lecker, das Zimmer groß genug und vor allem sauber. Die Anlage ist auch sehr schön. Man könnte eventuell paar Dinge renovieren( zum Beispiel frisch streichen oder den Holzsteg zum Restaurant erneuern) aber nichts dramatisches. Der Strand ist leider kein Sandstrand trotzdem war er sauber und man konnte dort schwimmen, für kinder nur etwas unpraktisch. Was für uns aber nicht schlimm war, denn wir hatten einen Auto und sind viel rumgefahren. Die Animation ist super, wir hatten tolle Shows, sehr viel Spaß beim Bingo oder Tombola spielen. Aber das allerbeste war für uns die Kinderanimation. Tolles Personal. Sehr witzig und super Freundlich. Mein Sohn Alessandro durfte ganz viel dort machen obwohl er so klein ist. Alessandros Liebling war Cici. Eine wunderbare Person. Alle anderen waren aber selbstverständlich genau so lieb. Wir können dieses Hotel nur weiterempfehlen. Danke wirklich für alles.

We booked Kiotari Bay hotel expecting a relaxing 4-star getaway but left feeling short-changed and disappointed. From the start, our room had serious maintenance issues—a broken safe (a breach of the hotel's responsibility to provide a safe environment for our belongings), faulty toilet, and dead phone. Despite multiple complaints, these problems remained unresolved throughout our stay, and we spent far too much of our time chasing staff for help. Don’t be fooled by the hotel’s website as the advertising is misleading: there’s no golden sandy beach - just a pebble beach. In fact the closest sandy beach we found was Glystra beach, a 20 min walk from the hotel and it wasn’t exactly golden sand either. The “9 pools” are creatively counted sections of a few with limited sunbeds available, and key amenities like the ice cream station and jacuzzi were out of service. Having travelled far and wide and stayed at a range of accommodations from 1 star to 5 star, for an All Inclusive hotel, there seemed to be a lack of inclusivity with a limited variety of food, especially for vegetarians. We were shocked to find that certain cocktails, wines, and even teas/coffees had to be paid for, despite the "all-inclusive" label. We also found that there was nowhere within a reasonable distance to exchange money. Most hotels would at least offer the service, even though it’s not suggested as they carry a lower rate than a bureau. However the only option we had on a Sunday was to withdraw money from an ATM which had considerable fees. Between speaking to various hotel staff at reception and guest services, our TUI rep was the only person who responded with urgency and professionalism. Unfortunately, the overall experience felt more like a 3-star hotel at best, a complete letdown and certainly not worth what we paid. This trip was meant to be a relaxing break but ended up being stressful and disappointing. It felt like a rip off. Would not return!

Do NOT go to this hotel if you are expecting a 4* experience, this is 3* at best!!! Staff amazing and food OK, however, all amenities are sub standard, main pool is atrocious, filthy and dangerous broken sharp tiles all around the edge of the pool/pool bar! This pool should be closed and totally refurbished! Sunbeds are cheap and filthy, also tables around the snack bar at the ‘quiet pool’ are rotten and filthy! Never enough sunbeds, we went to the quiet pool at 7am on our way to breakfast and someone sat there said all loungers were reserved at 6am!!! Only 1 person sat on them!! We attended the Italian a’la Carte restaurant and asked for a glass of house wine with my meal and told ‘only beer and soft drinks served, unless you want to buy off the wine list’ never heard anything like it!!

Had an amazing family holiday here! Big shout out to Lyle from the Entertainment team – we had so many great laughs with him, and he was always trying to make the kids feel welcome. Only downside? He supports Man United 🤣! Don't worry, Lyle, I'll send you a proper top one day! #YNWA

Lovely hotel but could do with maintenance around the main pool. Rooms are very basic and the beds were incredibly hard but that said we had a great holiday! The entertainment is great and caters for all. Lyle was fantastic and really made our holiday! Super friendly and fun! (We hope you get to go to Manchester one day soon!) The area is very remote but great rates for hiring cars! Hotel staff are great!

Manager Paola Assistant Tomas Therapist Paolo The massage was amazing very professional and relaxing the ambience is so clean. Many congratulations