Athineon Hotel

Kitchen floor flooded on arrival, freezer door was broken and it melted on the floor, they were reluctant to dry it or give us towels to dry. Kitchen sealing was also wet and dripping materials, they just said we'll fix it like that was a few minute job. If we wanted to change rooms, we would have ro leave our luggage, medicine and food on lobby without supervison for a day that we had rented a car. The woman on reseption was very moody, never smiled and was like we were interrupting her. They didn't see the problem we saw. Very sad and disappointed on our 30th anniversary trip. Never avain here. Not worth 4stars.

Spacy rooms with good airconditioner, good beds and ok breakfast saved my review from poor to average for this hotel. Hotel shopkeeper was very nice and friendly, but many hotel staffmember was moody and unprofessional. I would not recommed the half board option to anyone. Food was institutional, re-warmed, dry and lukewarm. Allergens were not inquired during reservations and the half board menu was never known beforehand. Occasionally the staff didnt know what they were serving for the main course even during the first course of the service. Staff often forgot bewerage orders and didnt seem to understand or care about allergies. Questions about gluten free signs during breakfast returned a duh its bread -kind of reaction, and later "I dont know", so I got the impression you cannot trust their allergen signs. Once a waiter claimed their greek summer cake was gluten free when at first didnt seem to understand the concept. Once a salad plate coated with wallnuts was served to a nut allergic 10yr old boy in our group. If the menu would be properly presented, customers would be informed of what they're eating, and choose. The nuts could be in the cake next time for all we know. This hotel is ok for bigger groups, who would like to cook in their appartments and dont need the beach nearby. Beds are good and room kitchens ok, no owen. Hotel breakfast is good, and pools and shared hotel spaces ok clean. However, hotel kitchen should stick to breakfasts and snacks, and the staff should have a meeting with someone who knows customer service. Will not visit again.