EmJayBr
23. lokakuuta 2024
just came home from a 10 night stay at this hotel. stayed in a 2 bedroom room with private pool. arrriving to the hotel, it looks beautiful. the reception area is large and bright, reception staff were friendly enough and checking in was easy. we were upgraded to vip as there was a birthday during our trip, but in all honesty i’m not sure what it entitles you to.. something about the premium alcohol, but nobody seemed to use any.. so we wouldn’t upgrade if we’d had to pay. but nice to be upgraded for free. the guys with the golf buggies were friendly, didn’t catch his name but the guy wearing the orange shirt took us up to our room, helped with all of our bags, checked our keys and showed us into the room, and was so friendly. he also drove us up to our room if we didn’t fancy walking. he came to pick us up for check out, again helping us with all of our bags and reminding us to check everywhere to not leave anything. starting with the room, we were in block 5000, the room appeared fine at first but over the stay we noticed disappointing things. the pool was freezing(understandable through the hot summers it’d be nice, but not so nice in the mid 20° weather.) we only had sun until around midday on our side of the block which was also a bit rubbish, but again can’t really be helped. lotssss of pool tiles were missing and the pool sides needed a good scrub to get the black parts off. inside the room lots of things could have been better, little things like holes in flooring, badly done repairs on the walls/around fixtures make it appear a bit run down in all honesty. not a holiday breaker, but better finishes would make the rooms appear more 5*. housekeeping were friendly and were more than happy when my 2 year old “helped” make the beds, they came every day and changed beds, towels, swept and mopped. no refill on coffee pods, tea bags or milk. there’s a coffee machine which you can get hot water from(helpful for baby bottles), mugs and glasses provided. pool towels are available from the spa(down by the main pool, very friendly staff), €10 deposit i think but as we were upgraded to vip we didn’t have to pay it. the grounds are nice, but absolutely not ideal for people with any mobility issues. there are lifts in all the blocks, but the entire complex is on a giant hill, so walking could be a struggle for some people. there were fruit trees dotted around(we picked some limes and they were lovely!). starting at the bottom of the resort; the beach is stoney and dusty, not ideal for children(2y&1y) but take beach shoes for that! the noodle bar and beach bar were nice, music playing and the guys serving on the noodle were really nice! we didn’t visit the pool in this area. the main pool area, a burger bar for snacks through the day, the creperie and ice cream hub are located here, open from 5pm i believe, crepes were tasty and 2y old approved of the ice cream. the main pool was nice and large, with a small circular children’s pool which we were
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