Hippocampus Hotel

Hotel wizualnie bardzo ładny, czyściutki personel bardzo otwarty i przyjazny żywo zainteresowany wygodą gościa bardzo dobre śniadania w hotelu możliwość korzystania z innych posiłków jak również z bogato wyposażonego baru. Hotel usytuowany bardzo blisko morza zaledwie krótki spacerek i jest się nad brzegiem w pobliżu bary restauracje sklepy z pamiątkami wszystko na wyciągnięcie ręki. Ogólnie pozytywnie.Idealny wypoczynek dla szukających ciszy i spokoju - Polecam.

We’re just back from our 11 night holiday at the Hippocampus hotel and really enjoyed our stay. Reviews contradicted each other so thought we’d put our thought together to help other travellers. Good points: we arrived at 11pm at night and the night porter was very helpful and friendly. He showed us to our room, turned on the aircon as he asked if we wanted it, and said to speak to George in morning for payment. Breakfast was good. The young man who does the breakfast service is quite endearing and explained our options and always gave us good service. The breakfast options although few, were always fresh and hot. Breakfast was between 8-11am so you never felt rushed and there was always a table. Rooms are adequate in size. We were in room 201. It had a little balcony which was suitable for our needs. Bathroom was okay too, clean towels, shower was a bit ‘old’ and leaked a bit onto the bathroom floor but it didn’t cause us any problems. Always plenty of hot water and powerful too. Cleaner was very thorough and room kept very nicely for our stay. Sheets and towels changed regularly. Hotel location was perfect for us. Close to beach, bars and restaurants at the quieter end of town. As there was no pool, we took advice from fellow holidaymakers for a couple of pool days at the Villa De Mar apartment complex resort just down the road. It is cheaper than beach sunbeds (€5 at Villa De Mar) and a good option if you miss a pool. Bus stop pretty much right outside hotel and €2.5 euro each to Rhodes town- just be patient at busy times as some buses are ‘full bus’ on front and you need to wait for the next one. Taxis can be hailed down and are approx 10€ to Rhodes town.#You can pay contactless on all buses even back from Rhodes town and dont need to get tickets as stated at bus stops# Not so good points: we found George quite hard to track down over the first few days to pay our taxes and aircon bill. Initially we saw George the first morning after arriving late the night before to pay our bill, but George had a problem with taking a card payment due to technical issues with his card machine and wanted cash. We agreed to get cash out, but didn’t see George again for the next 3 days as we were out before he got in and we missed him as he’d gone home before we were back later in the day. We arrived home on our 4th day to a note under the door to say that we still needed to settle our bill. On waiting around the next morning, George still had the same ‘card payment problems’ so we got cash out, as were other people also asked to do. Regarding Aircon; we chose aircon €7 per night but on reflection probably didn’t really need it as the rooms have got metal electric shutters to keep the heat out. We did not find these until a few days into our holiday, so near that in mind as it was September and you may not need aircon. There are tea and coffee making facilities and initially you are provided with teabags and coffee /sugar sachets BUT these are

The good: Location. Within walking distance of the beach, bars and restaurants, and a few mini markets. Private balcony/terrace for each room. Air conditioning is available for a charge. Fridge in room. Bed comfortable. Plenty of hanging/storage space for clothes. The bad: Rooms are tired and not maintained. We had cracked tiles on the bedroom floor, the door handle for the fridge cupboard was missing, the toilet leaked and the extractor fan was broken. Have noticed from replies to other reviews that maintenance is done out of season, but guests should have the same quality of stay regardless of when they stay, so it’s not really acceptable. The bathroom. The shower was tiny. There was a lack of hot water most days and the water pressure was terrible. Mould around the shower tray. No extractor fan as it was broken. Toilet leaked. It’s noisy. The cleaner/other staff woke me up from around 6.30am each day, not great when on a holiday. The staff weren’t all that friendly. Most seemed miserable. The breakfast: just awful. We had breakfast the first two days but it was so dire we went without. Sausages were grey when we had the full breakfast. Omelettes on the second day looked like they had been kicked up and down the kitchen. Orange juice on second day was watered down. Guy who serves breakfast wasn’t great, he actually dropped some food and cutlery on to my partner’s lap when clearing the table and didn’t even acknowledge this or apologise. Service at dinner: service was slow and not very friendly, so we only ate there once. A lot of items were out of stock and we were told after we had ordered, so we asked to see the menu again and the waiter didn’t bother bringing it over, we had to get it for ourselves. The drinks are expensive in comparison to other hotels within walking distance. We’ve stayed in 2*accommodation before that has been far superior.