Vieraskäyttäjä
27. lokakuuta 2024
I am going to start at the beginning, we booked this hotel because of the reviews but now wish we hadn't. We got there late to less than warm welcome from Vera it was like she couldn't be bothered, then we were given a dry sandwich which was inedible also Vera walked through the pool area and not once did she offer a good morning to any of the guests, the rooms are dated but we were given clean towels and sheets regularly although when we asked for coffee sachets we were told that is all you get so had to buy coffee and milk ourselves! The food went downhill as time went on with left overs being served for lunch and dinner, also I never saw the restaurant being cleaned the floor was disgraceful, the pool area wasn't cleaned all the time we were there and the sunbeds were all stained, we do a lot of all inclusive holidays and this hotel has a lot to learn as I believe they have only been all inclusive for two years, having said all that the rest of the guys that work there were lovely, the bar staff were brilliant, our waiter was lovely and he was there for every meal for two weeks solid, and what can I say about crazy billy what a legend.But I would like to know why they shut the hotel on 20th as we thought they were open until the end of October!
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